Customer Success Manager
Riskonnect | |
United States, Illinois, Chicago | |
Oct 10, 2024 | |
WHO WE ARE? Riskonnect, Inc. is the leading integrated risk management software solution provider that empowers organizations to anticipate, manage and respond in real-time to strategic and operational risks across the extended enterprise. Riskonnect is the only provider ranked in the leadership and visionary quadrants by world-renowned industry analysts Gartner and Forrester. We employ more than 1,100+ risk professionals in the Americas, EMEA, and Asia Pacific and serve over 2,400 customers across 6 continents. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work. WHY JOIN US? We explore ways to deliver new value, foster creativity, and reach beyond boundaries. We use drive and commitment to energize, engage, and inspire others. We do what is important and strive for continuous improvement, work with passion, and purpose. We act with mutual respect, communicate fearlessly and collaborate to leverage our collective talents. At Riskonnect, we share this set of expectations and values. They guide us every day in every way. These values are more than words - they unite our organization and bring meaning and purpose to what we do. #pioneer #spark #focus #community The Opportunity Riskonnect is seeking a Customer Success Manager to maintain a book of business to meet defined goals and guarantee client satisfaction and realization of the Riskonnect value proposition. The successful candidate will act as the owner of the overall account relationship with clients in an assigned book. Has a general understanding of Riskonnect practices and services. Has presence and credibility in the insurance and business community, and within industry alignment and accounts. Focuses on client satisfaction, retention, and health. RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
SKILLS & ABILITIES
WHY BE A PART OF OUR TEAM? Delivering innovative solutions backed by world-class customer service starts with having the best talent. Our 1,100+ risk professionals are valued for the kind of inspired thinking and collaborative spirit that keeps us at the forefront of our industry. As a Riskonnect colleague, you'll work alongside some of the best and brightest as you help customers manage some of the world's most challenging and complex risks. In fact, for the past three years, Riskonnect has been recognized as a Best and Brightest Company to Work For (Nationwide). One year on the list could be a 'one hit wonder'. Two years initiates a trend. Three years makes us part of a very exclusive club and shows the true essence of our organization is to 'walk the walk'. We are very proud of this accomplishment. If you read this and thought "I can do this!" then please submit your qualifications and apply directly at Riskonnect.com/company/careers/
Riskonnect is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law |