Billing/Lease Analyst - Automotive

Vaco
$27.00 - $29.00 / hr
United States, Georgia, Alpharetta
Nov 03, 2024
Job Description: The Lease Administration Analyst is responsible for managing a portfolio of clients to analyze key components of lease contracts for expediting accurate and timely invoicing to our client base. Audit asset costs and ensure proper application of costs. Provide proactive customer service to internal/external customers while maintaining integrity in a high-volume transaction and fast paced environment. ESSENTIAL FUNCTIONS Create and utilize Excel templates to review and analyze vehicle costs components for lease, interest, fees, and other client specific costs making cost adjustments in the system, if needed. Review application of costs for vehicles including purchase amount, rebates and other contractual amounts for accuracy and proper classification. Perform analysis based on system reporting and client invoices to determine root cause for billing and/or calculation anomalies. Proactively communicate to Management and Client Account Managers of any known issues impacting timely and accurate client billing. Perform lease modifications per requests including, but not limited to lease term, lease transfer, interest rate, lease commencement dates, etc. Work in collaboration with Client Onboarding department, Account Management, Billing and other areas of the business to properly manage client requests. Ability to communicate in written and spoken formats regarding analysis and inquiry requests in a clear concise manner to internal or external customers' requests. Complete weekly/monthly assigned review items as assigned to ensure billing accuracy. Assist with the monthly Closing cycles. Assist with testing and feedback as needed. Other duties assigned to ensure overall departmental efficiency. Successfully resolves complex customer inquiries using multiple customer support tools, including (but not limited to) Salesforce Service Cloud and email Identifies trends and perform root cause analysis and communicate findings to department leaders. Responds promptly and professionally to escalated customer inquiries via phone or email MINIMUM REQUIRED EDUCATION & EXPERIENCE Minimum Business Bachelor's degree preferred or relevant work experience. 2+ years of prior experience working in the Fleet Leasing or Financial Services industry is a plus 1-2 years basic knowledge of accounting principles preferred. Financial analysis skills and experience with operational processes in a fast-paced client- service based industry. Experience in systems testing but not required. Understanding of lease terminology, calculations, financial terms and principles preferred. Excellent communication skills (written and verbal), able to manage multiple tasks simultaneously. Required, PC and Microsoft Excel skills (including, but not limited to V and Xlookups, Pivot Tables). Ability to work with business systems to include, but not limited to internally developed systems as well as JD Edwards. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.