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Senior Associate - Project Manager - Retail (Hybrid)

Capital One
United States, Delaware, Wilmington
Oct 10, 2024
802 Delaware Avenue (18052), United States of America, Wilmington, Delaware Senior Associate - Project Manager - Retail (Hybrid)

Sr Associate, Project Manager, Retail (Hybrid)

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

As a Sr. Associate, Project Management at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders across Channels and Operations, Team RAE, and Team Rogue, where you will focus on bringing our business strategy to life. The ideal candidate is excited about the opportunity to lean into a variety of projects and programs that impact our strategy and team routines.

Our Ideal Candidate Should Have:

  • Self-motivation with strong organizational skills, attention to detail and ability to prioritize

  • Strong communication and presentation skills, and an engaging professional presence

  • Intellectual curiosity, open-mindedness and creativity when driving solutions

  • The ability to work as part of a team, in an open and collaborative environment, and stay calm under pressure to manage rapidly changing priorities

  • Strong collaboration, teamwork, and interpersonal skills

  • Excellent verbal and written communication skills, including presentation skills

  • The ability to pivot and creatively problem solve in a fast paced environment

  • Strong communication, problem solving and collaboration skills

  • Work experience achieving results with complex projects

  • Experience with OKR Setting, Coaching and Measurement

As a Project Manager you will:

  • Work on large to medium-scale department projects that have a direct impact on the success of our teams

  • Work with partners and team members to assist in project planning and strategic initiatives

  • Leverage problem solving skills to ensure establishment and tracking of Key Results to achieve Critical team Objectives

  • Forge relationships with key stakeholders to ensure delivery of commitments

  • Identify ways to improve and streamline business process

  • Collaborate with a variety of partners on executing comms around our ToH events and program strategy

  • Demonstrate excellent change management, bringing the ability to quickly put change management structure in place to manage change in a dynamic complex environment

  • Understand key priorities and complex issues quickly for the larger organization and create clear written presentations/communications

Basic Qualifications:

  • High School Diploma GED or equivalent certification

  • At least 2 years of experience in Project Management, Process Management or Corporate Communications

Preferred Qualifications:

  • Bachelor's Degree

  • 3+ years of Project Management experience

  • PMP, Lean, Agile or Six Sigma Certification

  • Scrum Master Certification

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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