Resource Coordinator

SHIFT:

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Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

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CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview

Provide research-oriented administrative support for a group of research investigators and their teams. He/she will coordinate significant internal and external communications, projects and meetings, make travel arrangements and otherwise provide broad support for investigators in carrying out the administrative aspects of their research program. Must be highly organized and able to meet deadlines, work on several projects at once and understand the concepts in the work performed. Must manage difficult situations with skill, patience, and diplomacy. Requires independent judgment and the ability to work collaboratively as part of a team. This role will work with both Clinical Futures and Policylab at The Children's Hospital of Philadelphia (CHOP) Research Institute.

The Resource Coordinator will support multiple investigators with their departmental administrative needs. We encourage candidates with experience in administrative roles to apply

Clinical Futures is a pediatric research center that utilizes innovative methods to create, translate, and disseminate epidemiological, health services, and clinical research-based evidence and interventions that improve children's health and family wellbeing. The Center consists of dynamic multidisciplinary teams of clinicians, researchers, biostatisticians, and public health experts dedicated to advancing the conduct and outcomes of clinical research for children.

Policylab a pediatric research center with the mission of achieving optimal child health and well-being by informing program and policy changes through interdisciplinary research. Policylab researches, develops, and implements evidence-based solutions that are responsive to community needs and relevant to child health policy priorities. At Policylab, our experience caring for children and families informs our "evidence to action" approach to improving children's health.

What you will do:

Clinical/ Program Responsibilities

• Coordinate and track complex clinical, program or research activities.
• Serve as the main point of contact for activities and projects.
• Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations.
• Facilitate the maintenance and improvement of protocols and processes.
• Assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports.
• Maintain systems, databases, procedures, and websites for records and reporting.
• Maintain program metrics and related tools and regularly reports results.
• Coordinate information collection, compilation and dissemination as required.

Administrative Support

• Prepare and coordinate for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes.
• Prepare presentations, letters, reports, memoranda, and related materials.
• Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats.
• Track and manage materials and inventory, and coordinate supply purchasing
• Other duties and administrative support projects as required.

Education Qualifications

• High School Diploma / GED Required
• Bachelor's Degree Preferred

Experience Qualifications

• At least three (3) years of research, coordination or administrative experience Required
• At least five (5) years of research, coordination or administrative experience Preferred

Skills and Abilities

• Basic knowledge of medical terminology and protocols (Required proficiency)
• Basic knowledge of HIPAA regulations (Required proficiency)
• Advanced proficiency with word processing software (Word) (Required proficiency)
• Intermediate proficiency with presentation software (PowerPoint) (Required proficiency)
• Intermediate proficiency with spreadsheet software (Excel) (Required proficiency)
• Excellent verbal and written communications skills (Required proficiency)
• Excellent customer service skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Strong time management skills (Required proficiency)
• Strong organizational skills (Required proficiency)
• Solid conflict resolution skills (Required proficiency)
• Ability to work independently with minimal supervision (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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