Student Services Specialist (Open Until Filled)
 Maricopa Community College district | |
long term disability, tuition reimbursement
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 United States, Arizona, Phoenix | |
 Nov 04, 2024 | |
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Student Services Specialist (Open Until Filled) Job ID: 320718 Location: South Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $18.82 - $23.55/hourly, DOE Grade 109 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa
Campus Statement South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School. Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution. Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices. Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options:
Job Summary South Mountain Community College is currently seeking a dedicated front-facing staff member to collaborate with students, faculty, and staff in planning, coordinating, and facilitating educational opportunities. Responsibilities include assisting with the enrollment process, conducting outreach for programs, and contributing to recruitment and retention efforts. Key Duties: Provide student support services, including FAFSA workshops, pre-advisement, and admissions assistance. Perform administrative tasks such as answering student inquiries, serving as the first point of contact, and maintaining communication with both current and prospective students. Maintain continuous communication with faculty to ensure seamless student access and retention strategies. Build and sustain relationships with Guadalupe Community Partners to foster outreach and recruitment opportunities. Support the Hoop of Learning Program through collaboration with high school partners, tribal communities, and the District Office. Serve as the lead for part-time employees, ensuring weekly progress towards institutional and student success goals. Essential Functions 40% - Acts as an initial primary point of contact for students and responds to student inquiries via in person, phone or electronically for information regarding enrollment, registration, admissions, financial aid, tuition, scholarships, internships, grants, testing, new student orientation, graduation and other program information. Assesses and identifies students' needs and refers more complicated cases to the next level of student services and maintains a cohort of students for advising purposes 30% - Maintains records and monitors and tracks students' performance and progress. Assists with identifying resources needed to address students' circumstances and potential barriers. Collects data on program participation and prepares program reports. Works with faculty and program management to identify and implement retention strategies and student success opportunities 20% - Plans and coordinates special events. Prepares, designs and maintains correspondence, reports, presentations, program materials and documentation 10% - Performs other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution and one (1) year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High School Diploma/GED and three (3) years full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. Desired Qualifications A. Bachelors Degree B. Bilingual in foreign language, Spanish preferred C. Three (3 ) Years of experience in an office setting D. Two (2) Years of experience with customer service E. Experience working with diverse communities Special Working Conditions Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects including the human body. Working Conditions: Work is routinely performed in an indoor, office environment with tabling events outdoors when required. Travel Required: Commuting between SMCC Guadalupe Center and SMCC Main Campus on occasion. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Additional Requirements Licenses, Registrations, or Certifications: Possession of a valid State of Arizona Class D Driver's License, and/or First Aid certification may be required for some assignments. Preferred: Possession of a valid State of Arizona Class D Driver's License Posting Close Date Open until filled First Review: 10/24/2024 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320718&PostingSeq=1 jeid-0c9d775d63445a4da1bd08aed42cd7fe | |