HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com What you'll do: Working in Core Solutions / Enterprise Development Strategy & Services, the Senior Translations Specialist will be responsible for the following primary duties:
- Provision, oversight, review, and on-schedule delivery of translation and multilingual services for assigned print and digital projects in various disciplines and grade levels.
- Review and edit content in Spanish (or languages other than English)to ensure grammatical correctness, clarity, consistency, accuracy, pedagogical alignment, and adherence to required styles and publishing and production standards.
- Ensure content is appropriate for grade level and culturally aligned with the Company's Diversity, Equity, and Inclusion initiatives.
- Manage assigned projects through the department on time and on budget, determining resource needs, training and mentoring resources, monitoring status and schedule, and troubleshooting issues.
- Contribute to discussions on team needs and create solutions to improve translation approaches.
- Collaborate extensively with other HMH functional groups to meet internal and external customer requirements and recommend and implement best practices for quality translated products.
Content Quality Assurance (35-55%)
- Ensure all project deliverables meet or exceed established standards and specifications for translated products into Spanish and other languages.
- Recommend and implement best practices for copyediting, proofreading, and other content quality assurance reviews for print and digital content.
- Understand products, processes, workflows, and procedures, working in accordance with acceptable operating procedures.
- Proficient in digital workflows and optimizing translation processes within those workflows.
- Create, update, and communicate content quality assurance plans and procedures, including maintaining and auditing translation assets like glossaries, trackers, and style guides.
- Monitor and assess internal and external resource and process performance, collecting and analyzing metrics, and taking necessary actions to improve product quality.
- Review, edit, and copyedit Spanish and multilingual content across disciplines. Direct translation will be minimal.
Project and Resource Management (30-45%)
- Implement and deliver assigned projects efficiently and effectively, meeting content quality assurance standards within required time frames and budgets.
- Adhere to project schedules and established processes, monitoring and communicating status, troubleshooting issues, managing risk, and demonstrating critical thinking skills.
- Lead small, medium, and large projects as required, training and managing external and internal resources.
- Contribute to internal resource planning.
Collaboration and Customer Focus (10-30%)
- Build mutually beneficial, long-term relationships with peers, colleagues, management, other HMH groups, and external customers through effective communication in both English and Spanish.
- Create customer-focused practices, proactively anticipating customer issues, solving problems, and responding promptly and accurately to customer requests.
- Assist customers in adapting digital and agile workflows for translation and multilingual work.
- Implement translation memory workflows for digital and print development.
Other (10%)
- Stay up to date with industry standards, current information industry processes, and technologies.
- Perform all tasks required to support department and company goals.
Key Stakeholders/Collaborators
- Internal: Work with Strategic Sourcing, Learning Experience Design, Delivery, Marketing, Finance, Digital Production, and other HMH groups to develop products.
- External: Provide oversight for contractors and vendor partners working on project assignments involving content quality assurance services, following up and answering all vendor questions and concerns.
What you'll need:
- 7+ years of related industry experience with at least 5 years of translation into Spanish and/or foreign language within the education industry.
- At least 3 years of content quality assurance experience in a foreign language.
- At least 2 years of guiding translation programs for K-12 content with project management experience.
- BS or BA in a related discipline
- Experience with digital workflows and optimizing translation processes within those workflows.
- Proficient in using technology software such as Box, SmartSheets, and JIRA for process performance monitoring and data collection.
- Must be proficient with standard MS Office applications; and must have a general knowledge of Adobe publishing solutions.
- Highly collaborative and solution-oriented approach to work.
Benefits and Salary Range: Salary Range - $63,000 - $67,000 Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate's skills, experience, education, and location. Our Culture and Benefits -https://careers.hmhco.com/content/culture_benefits Application Deadline: The application window for this position is anticipated to close on November 1, 2024. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.
HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.
|