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Senior Clinical Informatics Specialist

Providence Health & Services
life insurance, parental leave, 401(k)
United States, California, Los Angeles
Oct 11, 2024

Description

Providence is seeking a Senior Clinical Informatics Specialist who will:



  • Facilitate onboarding workflow sessions and ongoing EHR efficiency training for physicians and APCs through individual and group sessions
  • Serve as an expert role model in promoting the understanding, integration, and application of information technology in healthcare settings with focus on inpatientphysicians and advanced practice clinicians (APCs)
  • Be a leader who applies advanced education and experience to effectively address complex challenges in diverse healthcare delivery environments.
  • Act as a liaison between clinical care and information technology, assisting physicians and APCs throughout the care continuum in the full life cycle of clinical technology projects.
  • Have team leadership skills delivered in a complex, highly stressful environment, demonstrating expert use of clinical technology, information sciences and fundamentals of project management with a customer service focus.
  • Promote the use of evidence-based clinical practice.
  • Provide Informatics leadership in initial and ongoing Electronic Health Record (EHR) training and competency validation to physicians and APCs and coordinates curriculum development activities.
  • Be a subject matter expert expected to demonstrate the knowledge and experience necessary to pass national informatics certification exams (such as the CPHIMS examination, ANCC Nursing Informatics Board Certification or similar Informatics certification) as well as the necessary knowledge to pass EHR vendor certifications.
  • Be with licensure in a clinical discipline (e.g., nursing, respiratory therapy, etc.) brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes.


Required Qualifications:



  • Bachelor's Degree in Clinical discipline, Information Technology/Informatics, Business, Education, Management, Communications, or related field or equivalent educ/experience
  • 2 years in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting.
  • Experience with EHR systems.
  • Experience with benefits and challenges of adult learning.


Preferred Qualifications:



  • Informatics certifications or credentialing upon hire (may be equivalent for up to 2 years of experience for this position at the hiring manger's discretion)


In this position you will:



  • Demonstrate personal and leadership competencies in line with the core values that are the foundation of all activities performed by caregivers in order to achieve the Mission of the PSJH System.


Education/Coaching:



  • Lead and model design and implementation of workflow training consistent with current national informatics and adult learning standards.
  • Design and spearhead communication projects around technology changes, upgrades, and downtimes to physicians and APCs.


Problem Solving:



  • Demonstrate expertise in accurately analyzing and prioritizing issues, determining best course of action to promote resolution


Customer Service:



  • Demonstrate excellent communication skills in documenting, evaluating and prioritizing clinical users' requested system improvements.
  • Ensure timely follow-up communication with physicians and APCs regarding issue resolution.
  • Act a change agent, assisting physicians and APCs with the dynamic nature of clinical information systems.


Teamwork:



  • Be skilled at leading and integrating groups of diverse disciplines in collaborative activities.
  • Demonstrate expertise in effective interactions and positive interpersonal skills in order to maximize productivity and positive employee relations.


Clinical Support:



  • Gain understanding of system/ministry data needs, especially for physicians and APCs
  • Lead planning for full life cycle for clinical information systems.
  • Evaluate outcomes with the use of clinical information systems, and develop, deliver and measure intervention.
  • Stay current with regulatory standards, management and healthcare issues and trends, and legal implications.
  • Support customer access to reports.


Professional Development:



  • Maintain and demonstrate current knowledge of industry trends.
  • Actively seek opportunities to apply this knowledge to practice.
  • Mentor peers in their Informatics related professional development.


Environmental and Working Conditions:



  • Work in back-to-back appointments with physicians and APCs, with multiple interruptions requiring resourcefulness and problem solving


Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 317320

Company: Providence Jobs

Job Category: Clinical Informatics

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4011 SS IS CI SYS OPS

Address: WA Renton 1801 Lind Ave SW

Work Location: Providence Valley Office Park-Renton

Workplace Type: On-site

Pay Range: $49.34 - $79.42

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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