Senior Quality Assurance Manager

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

About the Team

Worldpay are on an exciting journey re-engineering our core merchant customer portals to be more accessible, informative, and cloud ready utilizing the latest cutting-edge technologies. This journey will require the very best engineering talent to get us there as it's not just a technical change, it's a cultural change as well.

The Customer Acquisition and Back Office (CABO) program is a key focus of the customer sales improvement program being undertaken. This sales tool is used by our Sales teams to starting the boarding process with new merchants. The Technology team constitute product managers, architects, technical leads and software engineers. They are responsible for the development and deployment of Salesforce application along with other integrating apps in the ecosystem. Other apps include Oracle CPQ for product & pricing, DocuSign for contracts and several other small AppExchange apps. Making the customer centric to everything we do is one of the most critical aspects of this team.

We believe in thinking like a customer, acting like an owner, and winning as a team, to ensure we provide the best possible products to our customers.

What you will own

We are looking for bright talent who can build future testing capability for ongoing BAU delivery and drive quality improvements across multiple agile teams. You will be managing the QA Team who caters to the product, platform and business needs of a number of initiatives, including Salesforce, CPQ, and Docusign. The Quality Assurance team is fundamental to unlocking value for our Merchant business, being relied upon to both ensure the stability of our production releases and deliver new boundary breaking products for our customers. This includes coordinating the assurance of releases across the initiatives for Core, IP, and International rails, with integration testing on both the US and International sides of the business.

Where you will own it

While we're a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person.

What you bring

• Experience of operating within an Agile Team (SAFe methodology preferable)

• ETL or Data Warehouse concepts, experience in any ETL tools (Informatica, ODI, etc.)

• Excellent Salesforce and Docusign skills

• Lead & Manage Boarding QA Team (Core/IP &INTL - CPQ/Salesforce/DocuSign/Onboarding) providing guidance and mentorship.

• Provide technical guidance and support to the team, Develop and implement QA strategies aligning with organizational goals.

• Supporting and managing all Boarding activities for the trains.

• Manage team workload, priorities and resource allocation.

• Plan, design and execute testing strategies.

• Provide subject matter expert knowledge in Quality Assurance best practices, tools, and software

• Experience with environment management, deployments, and prioritization

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• A competitive salary and benefits.

• Time to support charities and give back to your community.

• Parental leave policy.

• Global recognition platform.

• Virgin Pulse access.

• Global employee assistance program.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.