VP, Platform Engineering

Zelis Healthcare seeks a visionary, engaging, and results-oriented leader who seeks a role supporting a rapid growth tech-enabled healthcare company. The VP, Platform Engineering will lead a global software engineering team with end-to-end accountability and responsibility for developing, delivering and maintaining innovative platforms to support the continued growth of Zelis products and solutions. The VP will exercise keen operating discipline to ensure that best in class software engineering practices and procedures are used to deliver solutions including (1) adherence to robust architectural patterns that support the dimensions of scalability, reliability, extensibility, & reuse, (2) application of coding standards that support the dimensions of quality, reliability and optimized Total Cost of Ownership, and (3) implementation of agile development methodologies enabling efficient delivery of key business & technical capabilities. The supported production setting is a highly secured, high volume, 24x7 transactional environment. The VP will be responsible for leading a cross functional development team consisting of Software Engineers/Developers, Quality Assurance Engineers, DevOps Engineers, and Project Management/Scrum Masters following Agile development methodologies.

This role will work cross-functionally across Zelis and will partner with teams across Technology, Product, and Business Operations to deliver commitments supporting: Technology Roadmaps, Roadmap Sizing Estimates, Delivery Schedules and Capacity Plans. The leader will require deep functional and technical expertise in delivering software solutions in a healthcare and/or financial services setting. The complexity of this position requires a leadership approach that is engaging, imaginative and collaborative. He/She will have a sophisticated ability working with other executive leaders to align, set, adapt, and deliver commitments supporting the most important initiatives enabling the organization's success.

Life at Zelis begins with a promise. A promise to MAKE AN IMPACT.

We make this promise to our clients, our communities, and to each other. It's reflected in our purpose - modernizing the healthcare financial experience for all - and how we make it happen by leveraging our incredible technology built by healthcare experts, partnerships that evolve with our clients, and visibility that unlocks value.

Through our connected platform, we price over 100 billion dollars in healthcare claims each year with our claims intelligence solutions. We pay over 200 billion dollars in healthcare claims annually using the Zelis Advanced Payments Platform to maximize electronic delivery of both dollars and data together, and we empower more than 100 million healthcare consumers with advanced communications and digital engagement solutions.

Our promise is felt in how we care for ourselves and our families - through comprehensive benefits and competitive compensation to wellness initiatives, flexible workplaces, career growth opportunities, and more. It's how we drive innovation and embrace a growth mindset. It's how we put people first and act with agility. It's how we champion collaboration. And most importantly, build trust. Join us and MAKE AN IMPACT!

KEY RESPONSIBILITIES

• Lead multiple software engineering & delivery enablement teams, including resource levelling, mentoring, enhancing, and maintaining best-of-class software development & delivery across multiple teams and disciplines

• Drive agile project management processes to deliver high-quality code across multiple software development teams (including cross-functional & enterprise teams)

• Collaborate with software architects, product managers, software engineering managers, and developers to optimize the overall software development lifecycle with an emphasis on productivity, quality, and automation

• Develop environment and code management strategies to support software delivery teams; collaborate with Business Operations and cross-functional partners to develop informed Software Delivery Releases that serve as commitments to all internal and external stakeholders

• Develop and implement Best-In-Class software development practices/methodologies in support of architecture, coding, and quality assurance; advocates innovative technology approaches that drive dramatic increases in business value, reductions in Time to Build, and Total Cost of Ownership

• Act as a trusted advisor, build and maintain relationships with technology leaders, including the Zelis Engineering & Innovation Team (ZEIT) along with all business partners to develop a clear understanding of business needs; ensures the cost-effective delivery of technology services to meet those needs and responds with agility to changing business priorities.

• Build and maintain a dashboard of Key Performance Indicators tracking the efficacy of software delivery / quality and the platform reliability of the supported environment(s)

• Collaborate and build strategies with Vendor Partners to develop and execute against a resource plan that supports an annual budget in a cost-effective manner.

• Provide proactive leadership, coaching, clarity of direction and career growth development to technology staff associates; take ownership and accountability for Vital Voices employee survey results and strives to develop an environment that is engaged.

• Partner with People and Culture team and ZEIT Leaders to develop people priorities and plans, that align with organization strategies and look for innovative and meaningful solutions to the recruitment, development, and retention of the technology workforce.

• Leverage influencing and negotiation skills across Technology and the enterprise to achieve business goals, cost-effective and innovative shared solutions.

PROFESSIONAL EXPERIENCE

• Bachelor's degree in computer science or equivalent experience required.

• Master of Business Administration and/or Engineering discipline (Preferred)

• 10+ years of experience in a Microsoft Development environment, supporting delivery of solutions leveraging .NET, JavaScript, SQL Server technologies

• 10+ years in-depth experience in leading teams, driving management of agile delivery practices

• 5+ years leading end-to-end software testing teams and building quality assurance best practices

• 5+ years driving full DevOps software development and engineering practices

• 5+ years of a proven track record of leading technology teams and programs with a budget dollar value over $5M/Year

• 5+ years leading production support teams responsible for surveillance, monitoring and remediation of production reliability events.

• 5+ years supporting technology enablement in healthcare or financial services industry required

• 5+ years supporting Solutions in an Azure / Cloud PaaS environment recommended

• 3+ years of experience in managing global engineering teams (specific India experience as a plus)

• Diverse experience with a broad range of applications, development platforms, technologies, frameworks, and languages

• Proven ability to manage multiple product and solutions while meeting aggressive release schedules

• Strong technical vision and continuous improvement motivation and drive

• Excellent communications skills, proven track record of translating the technical for non-technical executives

LOCATION

• Primary locations would be within 100 miles of Morristown, NJ; Atlanta, GA; Boston, MA; St. Petersburg; FL; Dallas/Plano, TX.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.