Enterprise Pharmacy Business Strategy Manager

About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Overview:

Reporting to the Enterprise Director, Pharmacy Strategy and Corporate Administration, the Business Procurement Manager oversees all aspects of the Direct Replenishment Model (DRM.) The Business Procurement Manager serves as the compliance expert and authority on DRM with all Covered Entity supervisors, Senior Procurement Specialists and the Inventory Control Specialists, reporting directly. The Manager engages with leadership and the 340B Team participating in decision-making processes and is responsible for Human Resource matters for direct reports.

Principal Duties and Responsibilities:

* Supports the collaboration of cross-functional teams within Supply Chain, IT departments, external contract pharmacies, vendors, and the 340B Team.

* Vendor Management - oversees contract compliance, optimizes allocations as required

* Inventory Management - responsible for replenishment levels and compliance, identifying and tracking DRM replenishment within each account; responsible for all inventory reconciliation

* Receiving Management - verifies receipt of product and amounts, resolves quantity and pricing errors, supervises documentation of orders and accumulation management.

* Collaborates with Hospital Materials Management and/or Courier vendor to ensure timely, responsible transfer of product; maintain records

* Manages Account Payable and Account Receivables, balances receipts and issues, matching invoicing with receipts, reporting to EPB Finance for end-of-month true-ups

* Oversees DSCSA compliance, working with Pharmacy Receiving Department for compliance and verifying all requirements and guidelines are in place.

* Supervises the Senior Procurement Specialists and Inventory Control Specialists at each site assisting with hiring, training and developing competency oversight, addressing any problems or suggestions for improvement.

* Provides monthly financial reporting related to DRM activities for all entities

* Recalls: supervises any required drug recalls (specifically monitoring alerts, tracking and documenting escalations, responsible for any necessary disclosures)

* Responsible for maintaining TPA accumulations and decrements reporting to and collaborating with the 340B Team

Qualifications:

* Registered Pharmacist licensed in Massachusetts

* 3-5 year's minimum experience related to Supply Chain Management, centralized and decentralized systems

* Must have experience in Inventory and/or Supply Chain Management

* Experience with 340B Program inventory management desired

Skills/Abilities/Other Details:

* Strong Customer service skills

* Expertise in standards and regulations promulgated by relevant legal and regulatory bodies: Massachusetts Department of Public Health (DPH), Massachusetts Board of Registration in Pharmacy (BORP), The Joint Commission (TJC), Centers for Medicare and Medicaid (CMS), Food and Drug Administration (FDA), and the United States Pharmacopeia (USP).

* Advanced Microsoft Office skills required

* Experience using integrated EHR system (Epic, Cerner, etc.)

* Advanced presentation skills required

* Strong verbal and written communication skills

* Strong problem solving and negotiating skills

* Ability to work well on a team, motivate and lead others

* Ability to deal with emergencies and stressful situations

* Self-motivated, independent and possessing ability to learn quickly

* Ability to assimilate new software and understand new software releases and succeed in a changing environment

* Ability to successfully negotiate and collaborate with others of different skill sets, background, and levels within and external to the organization

* Ability to possibly work and cover weekend shifts

* Ability to document and communicate the status of progress against plans

* May include on-call coverage as business needs dictate

* Possible local travel to Mass General Brigham sites

* Ability to flex outside standard business hours to accommodate clinical and executive team schedules

* While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

Mass General Brigham is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.