Discharge Support Coordinator

A Brief Overview

The Discharge Support Coordinator with the help of the Care Transition Team will maintain timely patient discharges by completing all the behind the scenes tasks needed to get a patient safely to his/her next site of care. (ex: IRF, Skilled nursing, LTAC, and AR).

What You Will Do

• Build and send referrals to Post- Acute facilities via HER.
• Document within the EMR and sticky note of HER.
• Proactively follows up with inpatient working referrals.
• Roundtrip- for transportation needs.
• Government regulation requirements- Completing entry of government required documents
• Close out EHR referrals within 24 hours after discharge.
• General Comprehension of CMS rules (Medicare) and familiarity with insurance policies.
• Communication with team and post -acute facilities via phone or HER.
• This position will maintain strong collaboration and teamwork throughout all assignments an interactions will departments.
• Initiates and maintains a high level of customer service and positive employee relationships.
• This position will require working rotating weekends, holidays and evening shifts as needed by department volume.
• Ability to function effectively under department specified timelines and strong ability to effectively manage varying workloads.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.