Leadership Training Specialist

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and asks how do we become more "student ready" so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family.

What We Offer:

At National Louis University we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

Job Summary:

The Leadership Training Specialist handles all aspects of training logistics for the various Leadership Academy trainings, both on-site and off-site. The Leadership Training Specialist works closely with the Leadership Academy Manager and with the Professional Learning team to update, develop, and facilitate new and existing Leadership Academy trainings.

TRAINING LOGISTICS: Implement Leadership Academy on-site and off-site logistics. Maintain evaluation summaries and assist with quotes for marketing. Add information to Highrise as needed. Gather data for team/funder reports. Manage recruitment and registration processes of Leadership Academy participants. Complete Training Intake Forms and submit to Administrative Assistant. Maintain records and hard-copy file storage for leadership academies (binders, PR materials, communications). Coordinate catering and food service needs with Administrative Assistant. Assist administrative assistant in preparing training materials for travel or shipment.

COMMUNICATION: Respond to inquiries about trainings with the Director of Professional Learning and/or Leadership Academy Manager. Communicate with academy participants (i.e., status, assignments, updates) and partners (off-site locations). Work with Leadership Academy Manager to provide mentoring and technical assistance to Leadership Academy participants.

TRAINING DEVELOPMENT AND FACILITATION: Work with Leadership Academy Manager to create and update handouts and PowerPoints. Work with Leadership Academy Manager to develop and facilitate Leadership Academy trainings. Establish relationships with all academy participants and maintain interaction on ongoing basis. Serve as a mentor to some Leadership Academy participants. Work with team members to develop face-to-face training, Online modules, and blended learning opportunities related to leadership topics and assessment tools. Assist Professional Learning team with video production advertisements, informational webinars, etc. Assist in creation of Leadership Academy activity materials, assignments, etc. Participate in debrief, reflection, and planning sessions, track and implement changes.

Assist with Leadership Connections as needed.

Other duties as assigned.

Bachelors Degree in Leadership, Early Childhood Education, Adult Learning theory.
• Three-five (3-5) years experience in adult teaching/coaching.
• One-three (1-3) years Customer Service in both written and verbal communications with participants.
• Customer Focus: Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.
• Initiative: Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact. Demonstrates this characteristic when it comes to generating new ideas or processes, capitalizing on new business opportunities, seeking out and taking on increasing responsibility or resolving problems as they occur. Uses sound judgment about when to take action and when to seek guidance or permission. This is in contrast to those who fail to notice opportunities, wait to be asked or instructed before taking action, seldom offer new ideas or express reservations about taking on additional responsibilities.
• Managing Multiple Priorities: Handles multiple assignments and priorities yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands.
• Spoken Communication Skills: Speaks clearly and effectively to individuals or groups regardless of their level of education, age, cultural background, station in life or other factors. Uses words or terms that listeners are likely to understand . Takes personal responsibility when efforts to communicate have been unsuccessful. Listens carefully and effectively, whether the speaker is sharing facts, opinions or feelings. Pays attention, displays appropriate nonverbal responses, and verifies own understanding of what was said before responding. Responds to others effectively, even when strong opinions or emotions have been expressed. Acknowledges the merits of what others have to say, in a manner that demonstrates respect.
• Written Communication Skills: Writes clearly and concisely when sharing or documenting information. Uses words or terms that all readers are likely to understand and invites people to ask questions if any aspect of a written document is confusing or unclear. Uses good judgment about what to put in writing versus what should be shared in a conversation or presentation. Demonstrates awareness that electronic messages have there advantages (such as getting information out quickly to a large group of people), yet are frequently misinterpreted because the intended tone cannot be reliably conveyed in writing. Uses caution and discretion in responding to written communications, especially when replying to e-mails that contain personal criticism or factual inaccuracies.

Work Environment/Physical Demands/Travel Requirements: Ability to move or lift boxes up to 50lbs. Office environment. Heavy phone usage. Long periods of sitting. Long periods of standing. Constant computer work/data entry.

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.