Specialist- Training

Requisition ID:863144

Store #:E02183 Ops - Customer Svc - Admin VA138

Position:Full-Time

Total Rewards:Benefits/Incentive Information

Vision Associates is the nation's leading optical dispensary management & consulting company. Our mission is provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients', our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.

Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.

Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

GENERAL FUNCTION

Enhance the value proposition of Vision Associates to its Doctor Partners, making them more effective in the execution and growth of our business model. Onboard and train on POS introduces policies, procedures. Works with Business Development Manager to ensure smooth onboarding and demonstrates high level of professionalism at all times.

MAJOR DUTIES AND RESPONSIBILITIES

• Drive organizational results and outcomes by engaging employees and inspiring their adoption of a new way of working
• Works collaboratively with the Lead trainer to assist with training for new location opening or new employees Troubleshoot barriers to success
• Train on POS and related systems for patient order flows and successful integration
• Set up new dispensaries and product
• Provide introductory product training
• Define policy and procedure/ effective rollout
• Ongoing evaluation of opening process and continuous improvement mindset
• Work collaboratively with Lead Trainer to troubleshoot and evaluate new office challenges
• Regular project reviews with Lead Trainer
• Participate in the onboarding and training of new optical hires
• Answer support calls and emails when not on site
• Special Projects - as needed
• Identify and report additional training needs to Business Development Manager

BASIC QUALIFICATIONS

• 3-5 years training experience in optical and/or medical related field Optician Certification or License strongly preferred
• Strong Critical Thinking and Analytical Skills
• Excellent written and verbal communication
• Excellent remote & in-person interpersonal and leadership skills especially in stressful situations
• Proficient in Excel, Word, PowerPoint, & the Google Suite
• Up to 90% Travel required

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.