GENERAL SUMMARY: As a member of the Clinically Integrated Network, manages various business and system related projects of a highly complex nature. These projects could be technical or functional in nature; most often they are cross-departmental. The projects can be executed in an Agile or Waterfall methodology, depending on the business area. This role will manage 1+ project(s) or scrum team(s) in their entirety. Supports Corporate Divisions and Departments in achievement of their strategic goals by assisting in the timely and cost-effective delivery of all projects with a professional, motivated, customer focused, and winning manner. PRINCIPLE DUTIES AND RESPONSIBILITIES: Project Planning:
- Leads in planning projects, including requirements, design, construction, testing, acceptance, implementation, and post-implementation review of project deliverables.
- Assesses and deliver appropriate project teams comprising of various department, customer, and vendor resources.
- Prepares needs statement for additional non-Provider Network personnel.
- Participates in the procurement of contractors/vendors for necessary work to be performed under a contractual agreement.
- Provides assistance and mentors all Provider Network employees on project management related issues.
- Defines and negotiates Project Scope and Deliverables.
- Identifies costs and benefits of the project.
- Obtains approval for projects, justifying the return on investment.
- Plans and staff projects.
- Plans and schedules user training related to the project's implementation.
- Documents and communicates process models, project scope, deliverables, and commitments.
Project Execution:
- Leads complex initiatives to a successful conclusion.
- Manages Project Teams and ensure that project resources are utilized in an effective and efficient manner.
- Ensures Partnership Agreements are met or exceeded via the facilitation and resolution of barriers prohibiting the progress on projects by fostering creative, win-win solutions.
- Produces project status reports, workplans, timelines, budget reports, risk management, issue lists, and project metrics.
- Monitors progress, change control, issue resolution.
- Manages scope change, issue resolution, and negotiate change in deliverables.
- Ensures appropriate documentation for user manuals, training materials.
- Provides feedback to line manager on team member performance.
- Manages post implementation support.
- Provides post implementation project review.
- Guides and coaches the team to follow Agile/Scrum practices including daily standup meetings, sprint planning, code reviews, and appropriate decision-making methods.
- Guides and coaches the team to become self-organized and efficient.
- Helps the team assess their 'Scrum Maturity' and higher levels of maturity including the establishment of a target velocity and metrics reporting.
- Manages and prioritizes the product backlog and resolves impediments that interfere with sprint schedules.
- Is responsible for supporting and coaching the Product Owners and Business Partners on Agile/Scrum practices
Project Management Process Ownership:
- Recommends and implements process changes to increase project and Corporate Program Management Office and Business Transformation execution performance.
- Ensures leadership and internal and external resources assigned to projects learn and practice Provider Network's Project Management Methodology.
Tactical Planning:
- Assists in the review of technology and system applications to ensure cross platform continuity, reduce redundancy of hardware/software resources, and overall, ensure a proper fit into the Provider Network environment.
- Assists with overall IT Strategic Planning.
- Assists in determining annual planning according to resource and budget allocation.
Customer Service:
- Partners with management to champion projects that support Provider Network's Strategic Vision.
- Ensures that all support and services delivered to the customers are completed with high quality, appropriate functionality, and in a timely cost-effective manner.
- Ensures that all projects meet or exceed commitments made to the customer.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's Degree in Business Administration, Project Management or Computer Science with training in related project management systems.
- Related and relevant experience may be considered in lieu of academic requirements. Related experience is defined as six (6) years of experience within IT, and/or Project Management.
- Three (3) years of project management experience in running large projects of a complex nature.
- Three (3) years of agile experience as a scrum master, or related experience.
- Three (3) years project management experience applying technology and process improvement to areas such as project development and new product/process implementation.
- Three (3) years of experience at all levels of system development projects with emphasis in leading large, multi-disciplinary teams evaluating and implementing technologies.
- Two (2) years of experience in development of process and project methodologies.
- Additional experience in Agile, Scrum, Project Management, Risk Management, Customer Service, Project/Resource Planning, Metrics Reporting, Systems Design, Application Development and/or Client Server Implementation.
Additional Information
- Organization: Corporate Services
- Department: HF CIN
- Shift: Day Job
- Union Code: Not Applicable
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