Manager, Talent Programs

TheManager, Talent Programs isa key positionwithintheTalent Management Function.They collaborate withotherTalent Acquisition leaders, Learning & Development,recruiters, coordinators, HR SMEs and Business Partners, and various functional stakeholders to identify opportunities to improve talent processes, policies and procedures, and lead/execute on strategicdepartment-wide programs, including but not limited to: Internship program, Military/Collegiate Outreach, Contingent Labor, Onboarding, Recruitment Marketing, and/or Performance Management. This position may lead a team to assist in execution of these programs.

• Collaborate cross-functionally to identify opportunities for continuous improvements to talent business operations with a focus on improving customer experiences through standardization, automation, and digitization.
• Lead, coach, and partner with a team of talent coordinators, analysts, and/or recruiters.
• Ensure alignment of talent programs to our talent lifecycle and FlightSafety's employer brand and strategy.
• Project manage continuous improvement and process mapping initiatives for key talent programs across all business units, including the communication timelines for project implementation.
• Provide direct vendor management for operations/compliancevendors(preemployment screenings, talent assessments, etc.) and outsourced labor providers (staffing agencies, search firms, and RPOs/BPOs).
• Develop and maintain department-wide Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and Key Performances Indicators (KPIs) metrics.
• Deliver recurring reports/dashboardson talent KPIsand survey data such as: hiring manager satisfaction, candidate experience, etc.
• Develop and assist in the facilitation of a standardized Talent Acquisition trainingprogram to ensure all newly hired/promoted recruiters and coordinatorsare properly oriented to the organization's TA processes, technology stack, and third-party tools.
• Develop and continuously improve company-wide onboarding program to ensure new hire success.
• Support background check adjudication, immigration, and onboarding initiatives,as needed.
• Develop/supporttalent drive programs such as referral bonuses, sign-on bonuses, etc. as needed.

• Bachelor's degree in businessadministrationorarelatedfield, or equivalent combination of education and experience required
• Professional recruiting/HR certifications (SHRM, AIRS, etc.) preferred.

• 5+ years'experience intalent acquisition/recruiting, human resourcesand project management;
• 1 + year of people leadership experience preferred.
• Technical expertise with an array of leading Applicant Tracking Systems (ATS), Human Capital Management (HCM) platforms, and Customer Relationship Management (CRM) tools
• Experience translating business challenges and questions into data-driven solutions.

• Project management experience; proven ability to propose, manage, and continuously improve HR/Talent projects
• Strong communication and interpersonal skills
• Ability to understand business needs and translate into talent solutions

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.