System EMS Operations Director

Job Description:

Baptist Health is recruiting a System EMS Operations Director to join our System EMS Department. This is a hybrid position that will require some travel throughout Baptist Health locations.

Organizes, directs and coordinates with market-assigned EMS Directors regarding the daily operations of Baptist Health EMS. Supervises and coordinates activities of leadership providing emergency medical services and other departmental operations to include non-emergency transports.

Essential Duties:

• Working in conjunction with the System EMS Executive Director, assists in developing an annual operating budget and long-term capital expenditure plan as well as monitors the expenditures on an ongoing basis.
• Working with market assigned directors, manages staffing levels consistent with fluctuations in volume and/or acuity.
• In concert with our education contractor and market assigned directors, effectively manages and sets performance expectations for staff.
• Ensures proper licensure and credentials of staff on an ongoing basis.
• Ensures each market is prepared to provide for orientation, education, in service training and continuing education of all staff.
• Develops performance improvement measures and continually assesses performance against identified measures.
• Actively monitors and plans for compliance with state, federal and The Joint Commission requirements.
• Collaborates with System Executive Director to proactively assess the impact of legislation and management care developments on areas of responsibility.
• Supports hospital management decisions through communication with staff and execution of directives, i.e. takes accountability as a team member.
• Positions departments for future revenue growth, cost reduction, and quality improvement through ongoing, targeted initiatives.
• Works with staff to convey a clear vision of department direction, challenges and opportunities.
• Ensures strategic, operational, programmatic, and other plans and policies support the mission, vision, and values of the organization.

Qualifications:

• Bachelor's degree in business or related field. Master's degree preferred.
• 5-8 years recent experience managing an emergency medical services program.
• Kentucky EMT-P licensure or Kentucky EMT-Basic certification.
• Excellent interpersonal and communication skills.
• Financial and analytical skills highly preferred.