Ronald Reagan Building and International Trade Center (RRB/ITC) is a dynamic hub for government, business, commerce and the community, in the heart of the nation's capital. As the first and only federal building dedicated to both public and private use, the Reagan Building is the official World Trade Center Washington, DC, featuring a premier conference and events center, executive office space, attractions and exhibits, retail, dining, parking and public programming.
Trade Center Management Associates (TCMA, A Drew Company), the exclusive manager of the Ronald Reagan Building and International Trade Center, is seeking a World Trade Center, DC (WTCDC) Coordinator to join our team. In this position our mutual success is dependent on the planning skills, internal and external client relationships and enthusiasm that you bring to your role. As you support the programs and projects of the WTCDC, you will be representing all the employees of our facility, giving our customers a level of confidence in our company's ability to deliver a superior event while demonstrating a cultural awareness and affinity for the needs of our international clients and guests.
Essential Functions
- Act as the official "greeter" of the World Trade Center Washington, DC
- Manage the WTCDC office calendar with careful attention to the details surrounding client events, offsite meetings/events as well as student programs
- Attend WTCDC staff meetings, to discuss high-profile events
- Insure all written communications are accurate and delivered to clients in a timely manner
- Support the WTCDC team with all administrative duties including but not limited to weekly and monthly reporting
- Constantly and clearly communicate with all other departments regarding details of upcoming events
- Maintain filing system of all WTCDC documents
- Order office supplies and maintain sufficient levels of supplies to support WTCDC operations
- Develop templates and draft thank you letters for general correspondence to clients, guests and officials
- Respond to client inquiries via telephone, email and in-person
- Conduct research and provide support in the development of new and existing publications including the Capital Trade Guide, TradeWinds and other marketing materials
- Conduct research and prepare briefing books for special projects
- Assist in the development of new marketing materials
- Support with department social media outreach and postings
- Update event postings online for the following electronic event promotion tools: eblast, RRB/ITC website, RRB/ITC App, WTCA digital platform, and WITA event calendar
- Assist the WTCDC program managers in following up with events and sponsorship logistics
- Maintain WTCDC client database in Constant Contact
- Must be able to work some evening and early morning hours as needed to support events.
- Provide travel arrangements and visa applications for WTCDC staff
- Support with preparation and follow-up for special department projects including reverse trade missions (RTMs)
- Offer various levels of event support
- Other tasks as directed by the Vice President of International Programs or WTCDC managers.
Job Requirements
- 4 year undergraduate degree
- 2+ years working in a fast-paced office environment
- Must be a self-starter with a demonstrated ability to work independently.
- Ability to effectively work with individuals from a variety of cultures, organizations, and management levels.
- Organized and capable of logically planning and setting priorities, managing tasks, identifying and resolving problems to produce measurable results in a timely fashion.
- Strong written, verbal, and interpersonal communication skills
- Strong attention-to-detail in all aspects of job performance
- Ability to manage multiple tasks simultaneously while delivering exceptional quality and customer service
- Proficiency in Microsoft Office Suite
- Experience in Microsoft SharePoint (a plus)
- Previous experience using Constant Contact (a plus)
- Experience in social media coordination (a plus)
- Interest in international affairs, trade, foreign policy (a plus)
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Trade Center Management Associates
$24.00 / hr
Oct 14, 2024