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Student Mentor for Outreach, Recruitment and Entry Services (S.M.O.R.E.S)

Tacoma Community College
$20.00 Hourly
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, 403(b), retirement plan, hybrid
United States, Washington, Tacoma
6501 South 19th Street (Show on map)
Nov 09, 2024

Who We Are

Note: This position is for currently enrolled TCC Students only. If not currently enrolled as a TCC Student please apply to the other listed positions and/or pools available on the TCC jobs/employment portal, thank you.

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active and collaborative learning and support for learners, thanks to our creative and effective staff and faculty. We seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Is attracted by the campus mission promoting equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations
  • Welcomes difference and models respectful interaction with others
  • Engages effectively with the community both within and outside of TCC.
Position Summary
Tacoma Community College seeks a motivated, organized and enthusiastic individual to serve as a Student Mentor for Outreach Recruitment Entry Services (S.M.O.R.E.S.). The selected individuals must be able to work in a multifunctional environment and be passionate working with diverse student populations. As student advocates and relationship builders, SMORES will assist in the development and implementation of new student outreach designed to meet the needs of community members in targeted geographic areas and specific student populations. The teammate must be willing to work flexible hours, including occasional evenings and weekends. Student Mentors report directly to the Adult BIPOC Outreach Specialist.

Essential Functions

Outreach & Recruitment

  • Develop constructive relationships with prospective students and their families as well as community groups
  • Provide basic information related to educational programs and services.
  • Assess, respond, and relate to the needs and concerns of prospective students and parents.
  • Assist students from all backgrounds, regardless of ethnicity, socio-economic status, or gender, as well as through respectful interactions with other TCC representatives in compliance with TCC's Non- Discrimination Policy.
  • Conduct campus tours to individuals and groups with an emphasis on enrollment steps.
Event Staffing & Support
  • Professionally represent TCC to its constituents at TCC outreach events and booths, as needed.
  • Transport materials weighing an average of 25-40 pounds.
  • Pack, stock and re-stock materials before and after outreach events & activities.
Office & Project Support
  • Update and enter data into Slate.
  • Schedule and document visits to community events.
  • Answer questions and inquiries from prospects students via phone, email and in person.
  • With the help of Outreach staff support and complete projects independently and as part of a team.
Training & Research
  • Learn & communicate TCC's admission requirements, program offerings, basic financial aid requirements and regulations.
  • Maintain up-to-date knowledge of TCC programs and activities.
  • Update office events calendars for campus and outreach events.
  • Research & update TCC's campus tour outline

Qualifications

Duties of the position require knowledge, skills and abilities:

  • Demonstrate an appreciation for various identities, including the ability to show respect for other's cultures, rights, feelings, and property
  • Demonstrate strong interpersonal communication skills.
  • Demonstrate a commitment to personal integrity, such as modeling good judgment, ethical behavior, and adherence to laws and policies.
  • Participate in regular meetings with team members, supervisor and ongoing training.
  • Engage and contribute during staff meetings, trainings, and outreach events.
Duties of the position required experience:
  • Valid driver's license
  • Be currently enrolled as a student at Tacoma Community College, in 6 or more credits
  • Be in good academic standing with Tacoma Community College
Conditions of Employment
  • Successful completion of a criminal history background check prior to employment.

Application Process

Complete application packages must include the following:

  1. Tacoma Community College online application.
  2. Resume & cover letter.
Terms of Employment

These part-time hourly positions are bound by the WAC 357-04-045 provisions above. This position is scheduled to work varied hours up to 17 hours per week. Flexibility in scheduling is required to meet the needs of the program. The rate of pay for the position is $20.00 - $20.00 per hour. TCC Part-time hourly and student employees including work study students, will accrue one hour of paid sick leave for every 40 hours worked. Hourly non-student employees may be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Tacoma Community College
Human Resources

6501 S 19th St Bldg. 14, Tacoma WA 98466
www.tacomacc.edu/about/employment



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