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Labor Relations Manager

Bally's Corporation
United States, Illinois, Chicago
763 West Chicago Avenue (Show on map)
Nov 09, 2024
Description

About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary:
As the Labor Relations Manager, you will support all aspects of labor relations and employee relations.

Duties and Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Responsible for interpretation and application of the company's established policies and procedures with regarding employee relations matters. Review all written documentation to insure fair and consistent application of the policy

*Be the catalyst between the department, team members and the Union. Working on conflict resolution and supporting the grievance process, mediation and possible arbitration

* Liaison with team members (coaching) and managers when appropriate.
* Responds to unemployment insurance notices
* Conducts team member relation investigations and partnering with leadership on performance improvement documentation
* Ensures department adheres to all regulatory, departmental and company policies and procedures.
* Assist with timely notification to IGB of all employment separations and monthly EEO-1 report for new-hires.
* Assist department leadership with all FMLA/LOA requests
* Partner with leadership regarding engagement surveys results to create an action plan
* Monitors monthly turn over reports. Take action to decrease turn over and maintain retention goals.
* Monitors department standards, guidelines, and objectives
* Reviews and analyzes any grievances filed with HR and partners with senior leadership to create resolution
* Takes a lead role in the development and implementation of Human Resources policies and procedures to ensure that such policies and procedures embrace the company's employee relation's philosophies and that they are executed consistently, fairly and equitably.
* Consults with legal and senior leadership to interpret employment laws, (FLSA, EEOC, etc.) for application to specific employee relations situations
* Assists in team member programs and events
* Perform other duties as assigned

Qualifications:
* 3-5 years of experience in employee & labor relations is mandatory
* Casino industry experience strongly preferred
* Bachelors Degree and or work experience equivalent
* Excellent written and verbal communication skills in regards to employee/labor relation situations
* Strong administrative, organizational and decision making abilities
* Ability to lead, influence without authority and coach for success
* Ability to obtain and maintain all necessary Illinois State Gaming licensing
* Must be 21 years of age or older

Physical Demands:
* Regularly required to see, talk, hear, walk, sit, and stand
* Frequently required to use hands to handle, feel, and reach
* Occasionally required to stoop
* Occasionally lift and or move up to 30 pounds

Work Environment:
The work environment contains bright lights, loud noise, and stressful situations.

Qualifications
Skills
  • Communication (preferred)
  • Time Management (preferred)
  • Interpersonal Skills (preferred)
  • Employee Relations (preferred)
  • Detail Oriented (preferred)
  • Decision Making (preferred)
  • Customer/ Client Focus (preferred)
  • Conflict Management (preferred)
  • Customer Service (preferred)


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