PROJECT ENGINEER

Lumos is looking for a full-time Project Engineer! If you are a Project Engineer who's excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we're harnessing our technology to the best of our ability while broadening our scope doing engineering tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying all facets of telephone or telecommunication facilities and equipment.

Company Summary

Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky.

We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, Lumos makes it faster.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can't be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That's why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there's no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We're passionate about our customers' experience. Their futures don't stand still, and neither do ours. We'll never stop reinventing ourselves to meet our customers' evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people's lives.

Essential Functions

• Coordinates, schedules, and implements intra-departmental Operations engineering tasks.
• Analyzes engineering problems. Provides daily supervision for company and contract engineers.
• Conducts and/or assists in the implementation of design reviews, associated paperwork, drawings for accuracy, content and completeness.
• Reviews and/or prepares engineering records, reports, drawings, documents, etc.
• Maintain a broad knowledge of current and emerging state-of-the-art network and data systems technologies, architectures and products.
• Recommend strategic network architecture planning and network evolution policy decisions in support of corporate initiatives, customer demand, technology changes, economic and service reliability criteria.
• Provide written and verbal feedback regarding processes, methods, technologies and proposed solutions related to configuration strategies, installation specifications, circuit types, including specific technical hardware etc...
• Assure that new projects are deployed according to standards while maintaining security and minimizing cost.
• Partner with Product, Engineering and Operations teams to ensure network technologies fulfill product standards and definitions.
• Develop and maintain effective professional relationships with internal and external agencies.
• Design/Provision customer and network services, assigned via the Metasolv or other task management system, using the Granite or CHR inventory system to build records and assign ports and facilities.
• Research existing circuits for design and order history, as needed.
• Data Integrity: Clean up records in Granite, as identified.
• Process all disconnect orders by cleaning the circuits out of Granite or CHR and Metasolv or other task management system, as well as removing them from spreadsheets.
• Design some of the less complex circuit types, such as DS1s, DIA, MPLS, and splitters, by creating DLRs in Granite.
• Receive ASRs and ValleyNet orders via email and distribute appropriately internally.
• Other duties as required.

Knowledge, Skills, and Abilities Required

• Ability to plan, develop and coordinate multiple projects.
• Must possess strong work ethic in supporting customer needs, responding promptly and consistently.
• Knowledge of the telecommunications industry, of the activities of Operations engineering design.
• Engineering and electronic principles appropriate to electronic communications.
• Skill in defining, evaluating, and solving engineering problems and communicating technical issues to both technical and non-technical personnel in conducting engineering studies and surveys.
• Analyzing a technical system or design into component parts.
• Organize and maintain engineering files.
• Demonstrated clear, informative, persuasive and collaborative verbal and written communication skills.
• Must have the ability to work independently and effectively in a fast-paced environment.
• Excellent interpersonal, problem-solving, project management, and written/oral communications skills are required.
• Strong oral and written communications and professionalism a must. Attention to detail is critical. The ability to work with a large number of people with varying backgrounds and to effectively represent Lumos.

Other Experience & Requirements

• 4-year technical degree and/or equivalent work experience.

• Minimum of 3-5 years of experience pertaining to the telecommunications industry including demonstrated experience in telecommunications system design and deployment.
• Fiber or Telecom industry experience preferred.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off and 12 Paid Holidays / Personal Days.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life's challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

• United States
• Virtual