Food Server Grand Wok On Call - MGM Grand

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Food Server at Grand Wok, are an essential part of guest experience. Your dedication to provide courteous and prompt tableside service to all guests, and welcoming personality will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences alongside maintaining a pristine environment, you play a crucial role in elevating the overall guest experience.

THE STARTING PAY: $13.6303 hourly, plus tips

RESTAURANT LINK: Grand Wok Noodle Bar (mgmresorts.com)

THE DAY-TO-DAY:

• Maintain knowledge of selling techniques, menu items, including liquor brands, beers and non-alcoholic selections

• Anticipate the guests' needs and respond appropriately with a sense of urgency, provide exceptional service, including individualized recommendation, answering any menu inquiries, and ensure guests enjoy their meals and experience

• Maintain general cleanliness of assigned stations and tables, organization of the dining area, and stock of assigned areas, side stations, tables and Point of Sale (POS) stations

• Handle guest inquiries and feedback with professionalism and care, conveying all essential information such as the needs of the guests to the kitchen and management

• Inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service

THE IDEAL CANDIDATE:

• Able to work on-call, including varied shifts, weekends, and holidays.

• Previous experience as a Food Server in a high-volume restaurant

• Strong communication and interpersonal skills

• Strong customer service background, with the ability to create personalized experiences and address guest needs promptly and professionally.

• Familiarity with the dynamics of working in a resort or casino environment, adept at managing high-energy guest interactions.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Healthcare, financial, and time off benefits including 401K Matching.

• Health & Income Protection benefits (for eligible employees).

• Professional and personal development through programs, networking opportunities, and community involvement.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14089

Are you ready to JOIN THE SHOW? Apply today!