Product Manager - Loyalty & Wallet

Your Impact
The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process.

This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders.

Although this role is responsible for end-to-end delivery of products, which includes managing the product backlog and prioritizing work for the team, more day-to-day focus is placed on identifying key gaps in product features, capturing product requirements, and defining outcomes or Objectives and Key Results (OKRs).

The individual in this role identifies and manages projects independently while working closely with both internal and external partners.

What you will do

* Builds OKRs for product scope to support product portfolio and organizational OKRs and drives alignment with business partners.

* Owns customer/user journey for a given product/feature level. Makes decisions that impact user experience on feature usability with engineering.

* Defines and measures customer success metrics to ensure the product scope supports the overall product OKRs.

* Articulates how product features relate to the product vision and builds a roadmap for all partners.

* Leads agile ceremonies and works with the team to provide clarity of expectations. Aligns necessary workstreams from team members to achieve the value of their product.

* Prioritizes and ensures the delivery, support, and execution of a high-quality product.

* Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Influences feature design trade-offs to drive critical/mass adoption.

* Works with product leadership and provides input for engineering priorities of their defined product space.

* Participates in product marketing and uses it to drive deep understanding of the product they own with peers and leaders.

* Drives product plans for their defined product space and leverages data to help drive alignment.

* Defines objectives (functional and technical) and data required for analytics needed either independently or in conjunction with business partners for their product. Defines key metrics of the product and consistently monitors the health of the product and business impact.

* Partners with engineering teams to build tracking/monitoring systems needed to get to the data.

Qualifications
Minimum Qualifications
* Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
* 2 years of experience in two or more of the following: project management, product management, business analysis, program management or product marketing
* 1 year of experience in product and/or experience management
* Strong writing ability
* Experience in an agile software environment
* Experience working cross-functionally in a large organization
* Experience working closely with senior leadership
* Experience translating data into quantifiable actions/deliverables

Preferred Qualifications
* Master's Degree in Business Administration or similar advanced degree
* CSPO Certification

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.