New

Client Partner - Insurance - Madison, WI

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Wisconsin, Madison
Nov 25, 2024
Client Partner - Insurance Madison, WI Overview Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and future prospects of account relationships. This role requires extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines. Key Responsibilities The individual needs to have had a strong pedigree of leading similar relationships and having grown them in previous roles. Drive profitable growth of the account relationships in the region Review the performance metrics of the account with the delivery, operations, and finance teams on regular basis Be part of senior management reviews for the performance metrics of the account relationship Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it for the account relationship Have regular meetings and collaborate with the customer decision makers and influencers. Have a complete understanding of the relationship position within the accounts Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account Shape the thought leadership agenda Actively drive execution of the Digital/ Transformation/innovation agenda for the portfolio Required Experience Minimum 15 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry. Experience managing Client P&L $20 + Million dollars including reporting and metric assessment for the account. In depth understanding of business domain, technology, and services domains Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes Strong experience with the global service delivery model Candidates must have experience building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential Experience in digital services/solutions This role requires strong leadership skills Must be detail oriented and able to maintain all facets of complex assignments. Strong executive presence and gravitas Minimum BS Degree or equivalent experience. Preferred Experience MS or MBA degree preferred A strong performance track record of handling different portfolios-ranging from sales, new sales, programs, and existing annuity business Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences Being able to make knowledgeable conversations with clients in Digital Area/trends in the industry Must be able to navigate a large organization, work in a highly matrixed organization and have the power of persuasion through content and confidence Excellent problem solving, communication, and client management skills are crucial Insurance Industry Experience Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 345,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you.