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Customer Service Representative (202026)

Flex-Staff, Inc.
United States, Wisconsin, Neenah
Nov 19, 2024
Do you have Customer Service experience and are looking to work for a smaller company?
Our client is located in Neenah and is looking for a Customer Service Representative to join their team. They offer a great team and family environment!
They company is a 70 year old family-owned, smaller printing business, looking for a self-motivated individual who is a team player is also able to work well independently.
Responsibilities:
  • Develop and maintain successful relationships with both customer and prospects
  • Actively conduct outbound calls to current customer base, new prospects, and sales leads to grow sales volume
  • Take inbound customer calls for both quotes and orders
  • Use effective time management skills to meet daily call volume, sales and activity objectives
  • Provide shipping quotes
  • Process orders
  • Data entry
  • Provide customers with product and delivery information
  • Invoice customers
Benefits:
  • They have a strong team culture and want someone to be a part of their smaller "family" environment
  • Full benefits package including health, vacation, retirement with match, etc.
  • Ability to take ownership of the role
General Information:
Hours: 40 hours per week, 8am-4pm, Monday-Friday
Length: Temporary to Hire
Pay: $16/hour-$18/hour, based on experience
Location: Neenah, WI
Job ID: 202026
#Appleton1
Requirements:
  • Customer Service experience, preferably over the phone
  • Printing industry experience is a plus
  • Basic Word and Excel skills, any Access or QuickBooks knowledge is a plus
  • Excellent attention to detail, written and verbal communication skills
  • Strong time management and organizational skills
  • Self motivated and take initiative, bring ideas to the position on how to make the company successful
If you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com.
Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!
Make sure to send your family and friends our way - we love referrals!
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.
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