Dining Systems Coordinator

Benefits to working at UC Santa Cruz include:

• Medical, Dental & Vision Care Insurance Plans
• UC Retirement Plans
• Group Term Life Insurance
• Legal Insurance
• Pet Insurance
• Paid Holidays plus accrued vacation and sick leave
• Meal Allowance

HOW TO APPLY

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 10-30-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Colleges, Housing and Educational Services (CHES) is a multi-funded organization of the Division of Student Affairs and Success (DSAS) at UC Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services and facilities, capital planning, business and financial analysis, dining services, conference services, and early education services. Through these units educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children and external constituents. CHES provides on-campus housing and dining services to approximately 9,500 undergraduate and graduate students in ten residential colleges and six multi-college affiliated residential communities which support single students and students with families.

CHES provides on-campus housing and dining services to nearly 9,500 undergraduate and graduate students in ten residential colleges and six multi-college affiliated residential communities that support single students and students with families.

UC Santa Cruz Dining is instrumental in the success of our students as well as providing services to staff, faculty and guests of the campus. Our mission is to be committed to creating a diverse, safe, fun and trusting environment for our guests and team; building an innovative dining program providing high quality service and food while embracing social, nutritional and financial responsibilities.

More information can be found at: https://dining.ucsc.edu

JOB SUMMARY

Under the general supervision of the Dining Systems Manager, the Systems Coordinator acts as the systems support response for Dining Services. Provides assistance in the areas of office management, research and analysis; file maintenance; correspondence and communication. Works closely with the Systems Manager ensuring adherence to business practices and protocols.

APPOINTMENT INFORMATION

Budgeted Salary: $28.47/hourly
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Clerical Employees (CX)

Job Code Classification: BLANK AST 3 (004722)

Travel: Never or Rarely

JOB DUTIES

60% - Systems Support

• Provides concise departmental communications informing management with updates on reports and files availability, storing locations.
  Uses a variety of software programs and applications to produce Departmental Reports for record keeping and business use, maintains reporting infrastructure and periodically updates files, moving some documents to archived folders. Maintains Archived Files. Updates documentation and procedures when/if necessary under the directive of the Systems Manager.
• Maintains Food Management System data entries keeping all products/vendors up to date, enters invoices and coordinates invoices process, reconcile weekly invoices entries and AP interface approvals. The position provides assistance to administrative student staff.
• Maintains Dining Services door access system. Updates and maintains Point of Sale (POS) menu items, employee/cashiers access and keeps procedures up to date under the directive of Business Systems Analyst.
• Acts as Dining Services locations first point of contact for onsite support to computer hardware and/or software, configuring profiles and providing access to files structure.
• Assists with Point of Sales (POS), Door Access, Student Privilege Control System, Digital Signage and Food Management systems, troubleshooting as needed.
• Provides support and assistance to the Systems Manager during projects validation phases.
• Follows the directives and collaborates with the Systems Manager in setting up Dining new hires with needed technology and telecommunication resources and equipment.

35% - Systems Maintenance

• Maintains Dining systems including;
  - Accounts/password reset and system access
  - Door access expiration/renewals
  - Food management product updates
  - POS system menu items management and yearly purges
  - Compiles and submits invoices to Procurement and provides related information.
• Reviews and completes Employee Systems Access Change requests as needed.
• Performs yearly reconciliation on closed or disabled cashier/POS account access.
• Performs yearly reconciliation on closed, disabled, or renewed Dining door access accounts.
• Contributes regularly to the continued assessment and improvement of dining services systems.

5% - Other Duties as Assigned

• Serves as administrative back up in the absence of the Systems Manager.
  Attends and participates in meetings as directed.
• Provides administrative support for a variety of operational tasks and events as assigned.
• Will drive campus owned vehicles and/or a personal vehicle to perform various duties including, but not limited to catered events, training, quality control within locations, cashier deposits, and other driving related duties as assigned.

REQUIRED QUALIFICATIONS

• Excellent computer skills with the ability to learn and use campus financial and/or acquisitions systems.
• Demonstrated experience with Microsoft and Google suites and in preparing spreadsheets, reports and other documents and correspondence as required.
• Excellent interpersonal skills, (verbal and written), with demonstrated effectiveness in interacting with students, staff faculty, and parents of various social, cultural, economic and educational backgrounds.
• Demonstrated ability to research, analyze and interpret data.
• Excellent and accurate data entry and record keeping skills the ability to pay strict attention to detail, spelling, punctuation and grammar.
• Demonstrated professional administrative/clerical skills with knowledge of standard office procedures and equipment.
• Excellent organizational and time management skills sufficient to work independently in a fast-paced work environment with constant shifting priorities.
• Ability to learn and utilize new policies, work processes, and computer applications.
• Ability to exercise good judgment and discretion when presented with confidential information and material
• Political acumen and diplomatic skills sufficient to work with ethnically and culturally diverse populations in a number of capacities with professionalism and sensitivity and to maintain cooperative working relationships with the public and the university community.
• Ability to work effectively as a team member, as well as independently, and to maintain a professional and business-oriented office environment.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California and be able to participate in the Department of Motor Vehicles (DMV) pull notice program.
• Ability to lift and move equipment weighing up to 50 pounds or more with or without accommodations.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination