Chapter Leader, Infrastructure Automation Engineering

At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Chapter Leader, Infrastructure Automation Engineering and find your superpower.We need you!

We want to find an innovative, adaptable, and results-oriented Chapter Leader, InfrastructureAutomation Engineering for our Digital Platform & Infrastructure Technology department. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our IT & Digital organization, we want to hear from you!

As a Chapter Leader, you'll lead the development of innovative capabilities and implement processes that align with organizational goals, drive performance, and assure quality. You'll create a positive work environment that motivates employees, supports their health and wellbeing, and establishes effective working relationships with suppliers for mutual benefit, all while achieving and maintaining compliance with national and international standards. Your leadership and guidance will empower individuals to reach their full potential and make a lasting impact on our vision.

You'll be responsible for leading and managing a collaborative, cross-functional group of infrastructure automation engineering professionals within a centralized IT organization. This role is critical for ensuring the optimal design, implementation, and support of advanced infrastructure automation solutions. You'll foster innovation, knowledge-sharing, and the continuous improvement of infrastructure automation standards and best practices. This position requires strategic leadership, technical expertise, and the ability to align infrastructure automation capabilities with the broader organizational goals, ensuring the reliability and security of critical and enterprise systems. Key responsibilities include the following:

• Establishthe right standards:

o Define expected practices & guardrails and chapter member technical output based on industry best practices
o Ensure that infrastructure automation engineering aligns with National Grid's future state blueprint and road map
o Review & manage Chapter Lead performance

• Develop the right skills:

o Map expected competencies & certifications
o Design career path including performance expectations and promotion criteria
o Partner with Learning and Development teams to design targeted training
o Ensure personal and professional well-being of your team

• Deliver the right capacity:

o Track supply of and aggregate demand for Chapter resources
o Collaborate with executive leadership to ensure Chapter members are allocated to the most impactful Teams unlocking business value
o Collaborate with other Chapter Leads to facilitate career moves across Chapters for career growth & cross-training
o Develop a recruiting strategy for Chapter members and participate in recruiting process by making final hiring recommendations

• Manage / deliver for internal and external stakeholders:

o Demonstrate subject matter expertise in all areas of development and innovation in Chapter domain
o Ensure Platform Leads and other stakeholders know what resources and knowledge are available to them
o Collaborate with executive leadership to ensure Chapter members are allocated to the most impactful teams

• Infrastructure Automation Engineering Focus:

o Facilitate collaboration, knowledge-sharing, and best practice adoption across the infrastructure automation engineering community
o Establish and promote frameworks and guidelines for the standardization of infrastructure architecture, design principles, and operational procedures
o Organize workshops, seminars, and training programs to upskill infrastructure engineering teams and keep them current on emerging trends

• Master's Degree in a relevant discipline, or an equivalent combination of education, training, and experience, or a BS/BA degree or higher in a technical discipline
• Experience in strategic technology leadership, IT infrastructure, analytics, and outsourcing management
• Experience leading, coaching, and developing people and teams
• Experience with resource planning and allocation within and across organizations
• Proficiency in developing infrastructure automation solutions and implementing zero downtime techniques in Azure or Amazon Web Services (AWS) cloud environments.
• Experience with infrastructure automation tools such as Terraform, Azure Resource Manager (ARM) templates, AWS CloudFormation, and Infrastructure-as-Code (IaC) practices.
• Experience with automating the management user accounts, groups, and permissions within Active Directory, including creating, modifying, and disabling user accounts, managing group memberships, and implementing role-based access control (RBAC).
• Proficiency in managing and automating Group Policy Objects (GPOs) to enforce security policies, manage user settings, and deploy software applications across the Active Directory environment.
• Exposure to deploying and managing Active Directory infrastructure, including domain controllers, sites, and organizational units (OUs).
• Knowledge of integrated development tools, including GitHub, for version control and collaborative development in infrastructure automation projects and methods such as RESTful APIs, JSON and integration platforms.
• Strong background in cloud networking approaches along with the ability to work within a regulated secure environment.
• Proficiency in using lightweight code editors like Visual Studio Code and distributed version control systems like Git for infrastructure automation development and collaboration.
• Understanding of software engineering best practices and design patterns relevant to infrastructure automation, ensuring robust and scalable solutions.
• Experience working in Agile methodologies such as SAFE, Scrum, or Kanban, for efficient and iterative infrastructure automation project management.
• Proficiency in programming languages such as JavaScript, C#, SQL, Python, Power Platform (e.g. PowerShell, Automate, AI) for infrastructure automation tasks.
• Familiarity with Service Now and Microsoft Teams as interfaces.
• Understanding of cloud computing concepts and hands-on experience with Azure services (e.g., virtual machines, storage, networking) or AWS services.
• Experience with containerization tools and techniques and the ability to deploy and leverage them to achieve infrastructure automation tasks.
  

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at negbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

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