Inside Sales Representative

Inside Sales Representative

Job Type: Full-time

U.S. Electrical Services, Inc. - USESI is the country's largest independent electrical wholesale distributor, which is comprised of 14 regional businesses, over 100 years of experience, $100M+ in inventory, and more than 2,000 employees.

Electrical Wholesalers, Inc., An affiliate of U.S. Electrical Services, is looking to hire someone to join its Inside Sales Team.

Function:

Primarily responsible for interfacing with customers to process orders and inquires through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more sales representatives, providing sales support and customer service for specific customers.

Duties & Responsibilities:

• Processes telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate.
• Assist with the counter sales team as needed.
• Assists outside sales personnel by processing priority transactions.
• Establishes and maintains customer relationships, communications with customers and co-workers to provide technical information.
• Participates in training opportunities to enhance and maintain personal and product knowledge.
• Gains familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods.
• Performs project management on job quotes and open orders.
• Provides follow-up for customer quotes and lost sales.
• Keep queues as clean as possible and up to date.
• After successful completion of the training period and with management's approval, the role can change to a hybrid environment.
• Other duties as assigned by manager.

Competencies:

• Be a positive member of the sales team and project your positivity to those around you.
• Driven professional with a strong desire to make a meaningful impact, foster business growth, and contribute to the development and success of the organization.
• Show up every day on time with the goal of helping our customers to be successful and have fun.
• Collaborate with co-workers and assist them when they require help.
• Problem Solve and ask for assistance as needed.
• Learn vendors lighting, gear products and software and use them in your work.
• Work with the Credit Department in solving customer credit issues and problems.
• Bring problems or disputes immediately to your supervisor's attention to work together to find a solution.
• Be honest with your supervisor about your future goals and objectives.

Qualifications:

• High school diploma with minimum 2 years related experience.
• Effective written and verbal communication
• Knowledge of Solar ERP a plus
• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
• Able to prioritize work in multi-tasking environment.
• Able to meet tight deadlines, and follow up on commitments.
• Strong sales and customer service aptitude
• Able to operate effectively in a team environment, and work with sales representatives/specialists to meet customer needs
• Good working knowledge of Microsoft office.

Benefits:

At USESI, we believe that our benefits should make a difference-to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Medical, Dental, Vision, Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.