Support Staff Technician/Phlebotomist | Viroqua Clinic

Schedule Weekly Hours:

Gundersen Health System is seeking a skilled and dedicated individual to join our laboratory team as a part-time phlebotomist at our Viroqua Family Medicine Clinic. Phlebotomists, C.N.A.s, PCTs, CMAs, or other individuals that has an interest in working in a laboratory are encouraged to apply. Prior lab experience is preferred but not required as we will provide on-the-job training!

What You'll Do:

As a Support Staff Technician/Phlebotomist, you will facilitate the flow of specimens into the lab for diagnostic testing. Specimen collection techniques include venipuncture, capillary draw, swab collections, urine collections, and providing instruction to patients for self-collections. In this role, you will support core lab functions at our Viroqua clinic and will occasionally float to our Tomah and Prairie du Chien clinics as needed. Your attention to detail, knowledge of laboratory procedures, and ability to provide excellent patient care will contribute to the overall success of the clinic.

What's Available:

• Part time, 56 hours biweekly (0.7 FTE)

• Will train/orientate full time for 4-6 weeks, depending on prior experience

• Must be available 8a-4:30p to train/orientate first week in La Crosse, WI for phlebotomy; after first week will orientate in Viroqua, WI

• Monday through Friday day shift, no weekends. Shifts may vary in length (5 hours to 10 hours) between the hours of 7a and 5p

• Starting pay of $16.21 and up, based on your experience

What You'll Need:

• High School Diploma or equivalency

• A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire

• Strong customer service skills with the ability to provide compassionate care to patients

• Effective communication skills to interact with patients, healthcare professionals, and laboratory staff

• Ability to prioritize tasks, work independently, and handle multiple responsibilities in a fast-paced environment

• Previous phlebotomy/medical experience preferred, but not required.

What You'll Get:

• No prior experience is needed, will provide on-the-job training

• A work environment that supports you personally and professionally, and a work culture where you are valued and appreciated

• A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member

• Substantial retirement contribution including a 401k match & annual discretionary base contribution

• Work/Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need

• Support for your career growth through Professional Development Opportunities, Tuition Investment Program, and Career Development Center

• Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

• Unlimited potential at one of the leading health systems in the midwestern United States

This is a great opportunity to gain lab experience while delivering Love + Medicine!

About Gundersen Health System:

Gundersen Health System is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa, serving more than 500,000 residents throughout 19 counties annually. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital and Level II Trauma Center; community clinics; affiliate hospitals, clinics, and nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Our mission is simple yet profound: Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.

The Support Staff Technician (SST) facilitates the flow of specimens into the lab by using current specimen collection techniques including venipuncture and swab collections, and specimen processing techniques. Duties of the SST may include collection, location of draw centrifuging, tracking, Point of Care testing, and various other tasks related to timely and accurate pre-analytical preparation of specimens. The SST may assist Education Coordinator with hands-on phlebotomy and work flow training. The SST interacts with clinic and hospital staff, as well as patients and family members of Gundersen Health System while ensuring excellent customer service and patient confidentiality.

Major Responsibilities:
1. Responsible for the collection handling and receipt of blood specimens for laboratory testing by venipuncture, swab,or skin puncture. Follows established procedures to accurately identify and label all specimens.
2. May process specimens at some locations to prepare for transport following established procedures, reducing the likelihood for introduction of pre-analytical variation or to assist in the timely testing of specimens.
3. May assist Education Coordinator with hands-on phlebotomy and work flow training.
4. Works with Gundersen Health System staff by answering phone calls about specimen collection requirements and other lab related questions to provide accurate information to facilitate quick access to lab information as needed.
5. Works with other health care professionals and patients to perform all SST functions to aid in accurate diagnosis and treatment of patients.
6. Works with Patient Business Services, Laboratory Information Systems, and ordering providers to accurately order and bill for laboratory tests, utilizing the laboratory information system and billing systems.
7. Works with patients, families, and Gundersen Health System staff to ensure patient comfort and confidentiality in all aspects of the job to provide excellent customer satisfaction.
8. Adheres to regular and predictable attendance.
9. Personally interacts, engages with and cares for patients.
10. Ensures patient safety.

11. Others duties as assigned by laboratory supervisor or manager.

Education and Learning:
REQUIRED
High School Diploma or equivalency
A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire.

DESIRED
High School Diploma or equivalency + completion of a Certified Nursing Assistant program or a graduate of a Medical Assistant Program

Work Experience:
REQUIRED
No experience required.

DESIRED
No experience required. Phlebotomy, Clinical Lab or Health Care

License and Certifications:

REQUIRED

Driver's License is required for those transporting specimens

DESIRED
Certified Phlebotomy Tech (CPT)

Age Specific Population Served:
Infant (less than 1 year)
Pediatric (1 - 12 years)
Adolescent (13 - 17 years)
Adult (18 - 64 years)
Geriatric (65 years & older)

OSHA Category:
Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:
Exposed to infectious diseases.

Physical Requirements/Demands Of The Position:
Static Standing Continually (67-100% or 8 hours)
Stooping/Bending Occasionally (6-33% or 3 hours)
Reaching - Shoulder Level Frequently (34-66% or 5.5 hours)
Reaching - Below Shoulder Frequently (34-66% or 5.5 hours)
Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 25-50

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer