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Director of Platform Training, Delivery

Zscaler, Inc.
parental leave, sick time, tuition reimbursement
United States, California, San Jose
Oct 18, 2024
About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader. As a Director of Zscaler Platform Training Delivery, you'll oversee the vision, oversight and coordination of all aspects of Zscaler Platform Training Delivery. You'll report to the head of Zscaler Product Education, VP of Platform Training and Certification, and will work with leaders of content development, certification and education operation within the training team. This role is a management role. Specifically, your job responsibilities will include the following: Build and manage the Global Platform Training Delivery team by hiring and mentoring them to deliver training sessions to a diverse audience Collaborate with important partners within the Training team and other groups to coordinate Customer, Partner, and Employee Training schedules across EMEA, LATAM & JAPAC Manage instructor certification workshops and Train-the-Trainer sessions Setup a Authorized training partner program managing the relations, partner audits, commercials and trainer readiness. Maintain the high team standards for content delivery and customer service and manage delivery of training to three important audiences in EMEA and JAPAC: What We're Looking for (Minimum Qualifications) 10+ years of experience in delivery of technical training and related business experience in the networking security industry 5+ years experience with products used to secure data in transit in the public cloud, such as Proxy and Zero Trust BS required/ MS preferred in Computer Science, Cybersecurity, or related disciplines Ability to travel up to 25-50% a month worldwide (post COVID era) and have or can obtain a passport and driver's license What Will Make You Stand Out (Preferred Qualifications) (Desired) U.S. Government security clearance or willingness to obtain one. Network security background Experience with SOC Operations and security analytics and knowledge of adult learning principles #LI-Remote #LI-CM3 Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $168,000 — $240,000 USD At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.