Product Delivery Manager

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

We're looking for a Product Delivery Manager to join our ever-evolving Platforms team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

We are Worldpay for Platforms, a leader in integrated payments with over 25 years of experience. Our business supports over a thousand software companies and over 700K end-users with their payment solutions. As the market evolves, so do the needs of these end-users. At Worldpay for Platforms, we aim to be the partner of choice for an expanded suite of Value-Added Service products that seamlessly integrate with our existing offerings.

What you'll own

Work to ensure the team's success in delivery, primarily by helping to identify and especially remove impediments impacting the team's ability to deliver. Leads product delivery to ensure everything runs smoothly from concept to completion of all roll out tasks. Helps shape the future of product delivery function while crafting solutions that enhance and optimize customer experiences. Create solutions and efficiencies that enable successful implementations in an expedient and organized way. This role supports multiple cross-functional product teams, to enable the delivery of value to customer and stakeholders using agile methods and practices.

• Act as product delivery SME for assigned product domain.

• Organizes cross-functional activities, ensuring completion of the product on schedule with expected quality.

• Responsible for engaging in conversations and truly understanding the 'why', 'what', and 'when' of the product that is being built.

• Develops, defines, and executes project plans and roll out schedules.

• Constantly looking to identify impediments early, actively working to resolve these impediments and escalate when needed.

• Management and tracking of cross team dependencies.

• Creates and maintains the Playbooks.

• Partner with leadership to identify needed projects resources (engineering, operations, L&D).

• Provides proactive visibility and effectively communicates delivery targets, commitments, and progress.

• Responsible for driving impediments to closure or resolution by collaborating with relevant teams.

• Support Senior Management in understanding hot topics - related to technology and product development requirements and enhancements. Based on partners, merchants, market, and regulatory demand).

• Develop status reports for senior leadership.

• Develop relationships with product management team to identify where user flows or prototypes may be helpful to manage stakeholders' expectations.

• Develop strong relationships with internal/external partners.

• Responsible for ensuring that the teams have everything they need to deliver.

What you bring

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area

• Demonstrated ability to execute operational management and change readiness activities.

• Strong understanding of delivery and a proven track record of implementing continuous improvement processes

• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• A competitive salary and benefits.

• Time to support charities and give back to your community.

• Parental leave policy.

• Global recognition platform.

• Virgin Pulse access.

• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.