Strategic Partnership Manager

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

We're looking for a Strategic Partnership Manager to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Commercial team creates value for businesses of every size and industry - from globally recognized brands to new start-ups. They seek out new opportunities to unleash the potential of our new and existing customers.

What you'll own

The objective of the ISO Strategic Partner Manager role is to increase revenue in existing ISO partnerships through building a strong, trusting relationship, partnering to create ideas and strategies to grow business with Worldpay from FIS.

With our ISO Partners, this involves:

• Develop long lasting, trusted relationships with ISO Partner strategic players positioning Worldpay from FIS as the ISO Partner strategic advisor
• Collaborate with ISO Partners to understand markets, industry trends, strategies, growth needs & goals
• Own strategic account plans growing portfolio net revenue by positioning Worldpay from FIA to facilitate the ISO Partner's short-term and long-term goals
• Create and deliver QBR's for ISO Partners focused on performance, trends and growth strategies
• Understand and manage attrition rates and trends identifying ISO Partner needs to retain business
• Manage costs within the portfolio working closely with the ISO Partner on pricing actions, margin preservation and risk trends
• Facilitate forward-thinking generating competitive renewal conversations solidify a strong base of mature partnerships, managing to zero margin compression renewals with and long-term commitments
• Provide input to internal resources driving product strategy
• Anticipate 40% travel to ISO Partner locations, sales kickoff events, regional trade shows, etc.
• Overall accountability for the ISO Partner relationship

What you bring

The ideal candidate will possess deep experience and understanding of payment processing, have experience working with ISO Partners as well as customer facing skills at all levels of an organization. The ideal candidate should also have a demonstrated ability to think strategically about business growth and how to organize and manage across multiple entities.

• 5+ years professional work experience preferably in the payments processing industry
• Excellent communication (written and oral) and presentation skills
• Superior negotiation skills
• Creative problem-solving skills
• Methodical and organized, able to prioritize appropriately to manage across a large number of partners
• Excellent interpersonal skills; proven track record of building strong relationships and establishing credibility with partners as well as internal support teams
• Able to consistently grow revenue with ISO Partners through being connected to the ISO Partner's growth strategy and developing a plan of how Worldpay from FIS will enable that strategy.
• Mobilize the right resources and team to influence the partner to board business with Worldpay from FIS.
• Successfully negotiate the commercial aspects of the contract with the ISO Partner, including renewals ensuring to protect Worldpay from FIS' interest and long-term revenue.
• Develop, manage, grow, and foster complex relationships.
• Create and manage an account plan for ISO Partners to identify stakeholders, risks, blockers, growth areas and ultimately manage how to grow revenue and growth projections.

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.