Head of Global POS

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

We're looking for a Head of Global POS to join our ever-evolving Product team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we're best known for. Striving for better, they never stand still - delivering impactful innovations that power transactions across the world.

What you'll own

As Head of Global Point of Sale Solution, you will be responsible for setting the Worldpay-wide strategy for multiple time horizons with a focus on delivering out of the box payments acceptance for both in person and e-commerce transactions and deliver solutions that help merchants manage their business more efficiently and seamlessly. This is an opportunity to work with a global team that provides our clients with easily implementable, best-in-class solutions.

• Bring a companywide perspective on solutions so that they are effectively leveraged globally and across segments. These solutions may include, but are not limited to, point of sale software, ecommerce solutions, virtual terminals and business enablement features such as catalogue inventory
• Responsible for creating and executing on near, mid- and long-term strategic horizons that set up Worldpay for achieving long term growth while providing near team success
• Develop trusting relationships and work closely with partners and internal engineering team to create a compelling product that meets the market need and is adopted at scale. Success to be measured through high NPS scores and low customer attrition.
• Holds ultimately responsible and accountable for business performance of the solutions by partnering with segment solution leaders to ensure market fit and demand
• Deliver an omnichannel experience, allowing merchants to use services via the channel of their choice - terminal, mobile and .com
• Drive execution across multiple functions and organization
• Build and retain high performing teams
• Be a role model of the Worldpay values

What you bring

The ideal candidate will have experience building merchant-facing products adopted at scale while achieving a high NPS and low attritions. Ability to use data and understand how critical both design and engineering are as partners and ensure the product journey is understood by all key stakeholders. An individual who has experience as a Product Director, preferably within the FinTech space, who can break down complex issues and devise strategies to effectively move forward, will do very well in this role.

• Proven experience building products from zero to one in complex environments.
• 12+ years of product management experience working in a complex technology stack
• Experience leading a 5+ person Product team and preference for having led product managers
• Must have had experience delivering solutions for multiple channels, direct sales, ISO and via partner financial institutions
• Deep understanding of the industry and uses industry knowledge and data to help shape the GTM and Product strategy required
• Strong user experience/design/research and product sensibilities with the ability to bring to market products that are accessible, enjoyable and easy to use with proven profitably and growth
• Experience developing product strategies and influencing organizational change
• Experience delivering against growth targets including revenue of a sizable product-line or business
• Strong analytical decision-making skills
• Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy-to-understand narratives.
• Demonstrated excellence in using principled decision making to manage diverse stakeholders, including peers and executive leadership

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.