Director of Quality Assurance Delivery

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

We're looking for a Director of Quality Assurance Delivery to join our ever-evolving team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

What you'll own

The duties and responsibilities of a strategy director can vary depending on the specific industry and organization, but some common tasks include:

• Developing long-term vision and direction: The strategy director is responsible for creating and communicating a clear vision for the organization's future growth and success. This involves gathering market research and analysis, identifying key trends and opportunities, and setting strategic goals and objectives.

• Digital transformation: Strategy directors are increasingly focused on helping their organizations navigate the digital landscape and stay competitive in an increasingly digital world. This may involve developing strategies to optimize the use of technology, data, and analytics to drive business growth and innovation.

• Agile methodologies: Strategy directors are increasingly adopting agile methodologies, which involve a more flexible and iterative approach to strategy development and implementation. This allows organizations to be more responsive to changing market conditions and customer needs.

• Customer-centricity: Strategy directors focus on developing customer-centric strategies that prioritize the needs and preferences of the organization's customers.

• Data-driven decision-making: Strategy directors are leveraging data and analytics to inform strategic decision-making and measure the impact of their strategies. This includes the use of tools such as dashboards and metrics to track progress and identify areas for improvement.

• Leading strategic planning: The strategy director leads the implementation of the organization's strategic plan, which outlines the actions and schedules needed to achieve the organization's goals. This includes identifying and prioritizing initiatives, tracking and aligning resources, and establishing metrics to measure progress.

• Managing delivery with cross-functional teams: The strategy director is responsible for leading cross-functional teams to implement strategic initiatives and projects and ensuring that they are completed on time and within budget.

• Managing risks and challenges: The strategy director must identify and manage risks and challenges that may impact the organization's ability to achieve its goals and develop contingency plans.

• Monitoring and reporting on progress: The strategy director is responsible for monitoring the progress of the organization's strategic initiatives and reporting on results to senior management and other stakeholders. They may be responsible for making adjustments to the strategy as needed based on changing organizational conditions and/or priorities.

Where you'll own it

While we're a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person.

What you bring:

Some required job skills for a strategy director position include the following:

• Experience: Strategy director should have at least 5-8 years of experience in strategic planning, business development, or consulting. They have a proven track record of developing and implementing successful strategic plans and have experience leading teams and managing large-scale projects.

• Education: A bachelor's degree or equivalent experience in a related field such as business, finance, or economics. Advanced degrees, such as a master's in business administration (MBA) or a master's in strategy, are a plus.

• Leadership skills: Strategy directors must have strong leadership skills, including the ability to inspire and motivate others, lead cross-functional teams, and manage conflicts effectively.

• Communication skills: Strategy directors must be able to clearly and effectively communicate their vision and strategies to senior management, employees, and other stakeholders. This includes the ability to listen to and incorporate feedback and ideas.

• Interpersonal skills: Strategy directors must be able to build strong relationships with key stakeholders and have the ability to influence and persuade others.

• Financial skills: Strategy directors must have a strong understanding of financial concepts and be able to analyze financial data to inform strategic decision-making.

• Industry knowledge: Strategy directors should have a deep understanding of the industry in which they work, including key trends, competitors, and customer needs.

• Project management skills: Strategy directors may be responsible for leading cross-functional teams to implement strategic initiatives and projects, and must have strong project management skills to ensure that they are completed on time and within budget.

• Risk management skills: Strategy directors must be able to identify and manage risks and challenges that may impact the organization's ability to achieve its goals, and develop contingency plans as needed.

• Certifications: Certifications such as PMP, CSQM and CSTM are a plus. However, there are no specific certifications required for the role of strategy director.

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• A competitive salary and benefits.

• Time to support charities and give back to your community.

• Parental leave policy.

• Global recognition platform.

• Virgin Pulse access.

• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.