Workday Configuration Lead

About this role:

The HR Systems Product Lead provides operational leadership and excellence in execution. This role sits within the HR Systems organization and requires a leader with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of Workday HCM, specifically in the areas of Recruiting, Onboarding and Talent and Performance modules. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to these deadlines while providing strong communication to the business.

What you will do:

• Evolve the HCM, Recruiting and Talent and Performance technology portfolio and roadmap in partnership with HR Systems leadership, our HR business owners, and other stakeholders across the business

• Maintain relationships and lead meetings with key business partners to ensure visibility and partnerships for issue resolution and enhancements

• Drive and maintain the Workday Recruiting, and Talent and Performance capabilities within our HR Systems team

• Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management

• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing

• Support operational excellence in our existing systems of record, continuously evolving processes, managing the Adoption Roadmap, ensuring the priority resolution of issues and application of project management principles for longer term initiatives

• Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions

• Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing

• Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)

• Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment

• Execute quality assurance efforts to ensure the accuracy of data and information

• Participate in and lead requirements gathering sessions with functional subject matter experts, IT and users

• Support broader HR Systems HCM team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts

What you will need:

• Must have a minimum of 2 years experience configuring and managing Workday HCM, Recruiting and Onboarding.

• Must have experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing

• Talent and performance, annual benefits and compensation cycle management is a plus (i.e., Open Enrollment and Annual Merit Compensation Review)

• Bachelor's Degree in Computer Science, Information Systems or related field preferred

• Knowledge of HR business processes

• Strong Microsoft Excel skills

• Some experience developing reports and calculated fields in Workday

• Strong service orientation with a high sense of ownership and accountability

• Proven ability to work independently and as part of a team

• Strong analytical, troubleshooting and problem-solving abilities

• Strong work ethic and motivated to achieve goals and exceed expectations

• Exceptional time management skills and an ability to handle multiple assignments and meet deadlines

• A 'systems' thinker with a process orientation and significant attention to detail

• Superior interpersonal, written and oral communication skills

• High level of executive presence

• Change management experience preferred

Who you are:

• Ability to multi-task

• Ability to work at a fast pace with shifting priorities

• Strong research and troubleshooting skills

• Self-starter with superior drive and initiative

• Ability to adapt to change

• Continually looks to share and improve working practice in the team

• Positive, client-focused mindset

• Excellent level of detail

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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