Account Manager

Harman
life insurance, sick time, long term disability, tuition reimbursement, remote work
United States, Michigan, Novi
Nov 12, 2024
Description & Requirements About the Role As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customers. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials. Your Team No direct reports What You Will Do Capture and propagate the commercial voice of customers for ongoing programs Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims) Closely track customer satisfaction at all levels, and drive course corrections when required Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs Receive customer change requests and lead them through an internal approval process Drive continuity of awarded business through program extensions and follow-on programs What You Need Bachelor's Degree in Engineering or Bachelor's Degree in Business Management 5+ years of related sales experience with at least 2 years in Automotive Must have a thorough understanding of Automotive OEM's organization and processes Thorough understanding of P&L statements, business cases and quotes/contracts with automotive OEMs Basic technical understanding of Automotive HW and SW systems What is Nice to Have Master's degree in Engineering or Business Management Experience working with the applicable customer/OEM Work experience at a Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS What Makes You Eligible Be willing to travel up to 30%, domestic and international travel Be willing to work in the Novi, Michigan Office. Successfully complete a background investigation and drug screen as a condition of employment What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-DPWHITE1 Pay Transparency USD 100,125 - USD 146,850 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled. Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply