Administrative Coordinator

About Us

Massachusetts General Hospital's Home Hospital is an innovative clinical service that helps our patients maximize their time at home. When illness develops and is significant enough to require a hospital stay, Home Hospital can deliver hospital-level care in the comfort of the patient's home!

Common conditions treated by Home Hospital include heart failure, COPD, pneumonia, skin infections such as cellulitis, urinary tract infections, and as well as conditions if deemed safe to do so. Services include:

• Vital sign monitoring (heart rate, blood pressure)
• Lab testing
• Intravenous (IV) fluids and medications
• Oxygen
• Continuous heart monitoring
• X-rays
• Ultrasounds

The Opportunity

We are seeking a full-time, 40-hour Administrative Coordinator to support Home Hospital onsite at Massachusetts General Hospital Chelsea location. The schedule is Monday through Friday from 8:00am to 4:30pm.

Please note, Home Hospital is a 7 day per week operation and delivering care days, evenings, weekends, and holidays.There will be a rotation for weekend and holiday shifts. This role may require local travel to other Mass General Brigham sites during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).

Role Overview

Under the direction of the Administrative Manager, the Administrative Coordinator is an integral member of our multi-disciplinary team. Not only do they work in close collaboration with the nurses, providers, and managers, but they also serve as the liaison between various internal groups/departments/external resources and work directly with patients and families to coordinate screening, consent, and enrollment into the Home Hospital Service. Administrative support responsibilities include tracking referrals, admissions, document management, communicating all aspects of the workflow status, promoting an ongoing culture of collaboration and efficiency throughout the patient intake process, scheduling, collection of patient supplies and equipment, and other tasks/projects as assigned.

This is a unique opportunity to work autonomously supporting the MGH's Home Hospital Service, while also functioning as part of the newer, larger Mass General Brigham Home Hospital team supporting entities across our system. As foundational hires, our Administrative Coordinators will be helping us build this function out and define what this model will look like future-state!

Are you ready to join our team and help us advance home health?

Qualifications

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Administrative Coordinator role is the opportunity for you. The ideal candidate profile is an organized self-starter who is comfortable with change and multitasking. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work.

• High school diploma required; bachelor's degree preferred
• Administrative support experience in a hospital setting preferred

Mass General Brigham Healthcare at Home is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.