Manager - Access Services

Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.

Summary of Position: Provides leadership in the administration, organization, supervision, and daily operations of Access Services staff, including but not limited to the scheduling of service provision, the maintenance of records and tracking systems, the planning and development of effective policies and procedures, processing of all student accommodation applications, and determining fiscal obligations in order to improve services and to ensure compliance under the mandates of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), and Title IX through proactive, sustained, and supportive methods that enhance student success and develop independent learners.

This is a hybrid eligible position that would allow for 1-2 days a week working from home after the training period.

1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.
2. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
3. Student Success is the cornerstone of Western's culture, and the college may assign employees as needed to other areas or additional duties to foster this success.
4. Manage Compliance and Strategic Planning - Supporting Action/Task May Include:

• Provide leadership, implement, and monitor compliance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) the amendments to the ADA, and maintain Title IX compliance, and investigate compliance complaints as appropriate
• Promote understanding and awareness of programs, needs and innovative services in the field of disability services and provide trainings on resources, accommodations, best practices, and Universal Design, for administration, faculty, staff, and the community
• Train faculty partners on current and emerging legal and liability trends related
• to serving students with disabilities by maintaining current knowledge of national, state, and local legislation and disability-related issues, rules, and policies
• Provide consultation with faculty and administrators regarding academic accommodations, compliance with legal responsibilities, as well as instructional, programmatic, physical and curriculum modifications
• Determine goals, strategies, and operational plans in alignment with the
• college's priorities and key results and adhere to the Association on Higher Education and Disability (AHEAD) Program Standards and Performance Indicators
• Build and maintain positive relationships with partner educational institutions, community agencies, and professional organizations; participate in professional development activities through presentations, publications, attendance at conferences and State Called meetings

• Direct, oversee, and supervise Access Services staff
• Develop, coordinate, and implement department guidelines, policies, and procedures: Housing, ESA, Service Animal, UDL, Captioning, Activities/Events, Language Access Plan
• Review medical, psychological, and rehabilitation evaluations with students to determine appropriate academic accommodations in courses, programs, facilities, services, and activities on campus on a case-by-case basis
• Serve as a liaison to administration, academic divisions, and college services pertaining to service needs and challenges of students with disabilities
• Facilitate the acquisition and availability of a wide variety of assistive technology to help students access materials in alternative formats
• Determine fiscal obligations and manage budgets
• Lead and direct all neurodiverse initiatives and interventions on campus
• Manage and maintain schedules of freelance interpreters
• Create an inclusive space to enhance students with disabilities sense of belonging
• Serve on relevant committees including CARE Team to provide insights and information from an equity and accessibility perspective and Safety Committee to work with facilities regarding campus accessibility

Minimum Qualifications:

• Bachelor's degree required in related field with 3 yrs occupational experience OR
• Education in related field combined with related occupational experience totaling 7 yrs. OR
• Related Occupational experience totaling 7 yrs.

• Master's degree in related field
• 5 years experience
• Knowledge of accommodations and support services provided to students with disabilities in higher education.
• Knowledge of federal and state laws as they pertain to working with students with disabilities in an higher education.
• Knowledge of principles of supervision, training, and practices of office management.
• Experience with disability services in a higher education setting

This position reports to: Director - Counseling and Case Management

Starting annual/hourly salary range based on education and experience: $70,798 - $89,695

This position would include competitive salary, along with a wide variety of benefits available to full-time Western Technical College Employees. These benefits include: health, dental, life, retirement - Wisconsin Retirement System (WRS), voluntary vision, supplemental Allstate insurance (accident, critical illness and cancer), pet insurance, short-term and long-term disability insurance plans, flexible spending account for health & dependent care, employee assistance program (EAP), and tax sheltered annuity programs -457 & 403(b).

Applicant review will begin: November 4, 2024

This is a hybrid eligible position that would allow for 1-2 days a week working from home after the training period.

Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire)

Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees.

An Equal Opportunity/Access/Employer And Educator

Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation, please contact the EEO/AA Compliance Officer at (608)785-9274.

Non-Discrimination Notice
Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College's non-discrimination policies may be directed to:
John Heath
Director of Human Resources
Western Technical College
111 7th Street North
La Crosse, WI 54601
608-785-9464
WI Relay: 711