Community Outreach Coordinator

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Coordinate Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) procedures. Represent the EHS program to recruit new EHS families and complete the application and enrollment process per federal Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) regulations. Track enrollment ensuring the program is full at all times with an extensive waiting list. Locate, maintain and share community resources that are beneficial for Early Head Start children and families and form partnerships and collaborations with community organizations.

Essential Duties and Responsibilities:

ERSEA:

• Responsible for coordinating, reporting and monitoring program compliance with ERSEA and its associated Performance Standards, including recruiting and maintaining full enrollment in Early Head Start program.
• Maintain an extensive program waitlist based on selection criteria to ensure that vacancies are immediately filled.
• Network with community and government agencies (healthcare clinics, churches, homeless shelters, EDN, DHHS, CPS, WIC, etc.) who serve low-income families with children birth to three, pregnant women, and children with disabilities and distribute program information materials.
• Participate in community and Salvation Army events to recruit EHS families.
• Conduct presentations for Salvation Army programs and community agencies who work with low-income children and families regarding Early Head Start services.
• Process all program referrals within 24 hours, establishing contact with the family.
• Complete application process including FNA, within 5 days of initial contact following ERSEA program standards and documenting actions and upload documents and verifications into Child Plus.
• Send correspondence when eligibility status is determined, notifying families of their status. Provide families not qualified for the program a list of alternative programs that may assist them.
• Under direction of the Family Services Manager, enroll participants to appropriate caseloads.
• Track and ensure parent handbook forms are completed timely and upload to ChildPlus.
• Once participant discharges are approved, process closing procedures in ChildPlus and initiate discharge summary.
• Implement ERSEA Performance Standards and subsequent updates to ERSEA regulations.
• Develop, update and revise ERSEA related policies and procedures in compliance with federal regulations.
• Update and maintain community resources in ChildPlus and the Community Resources packet.

Other Essential Duties:

• Track and process all sources of monthly In-Kind, ensuring Non-Federal Share match is met.
• Provide coverage home visits for open Family Consultant caseloads as needed.
• Attend staff development and training opportunities in order to expand knowledge and skills.
• Attend and participate in staff meetings and supervisory meetings as scheduled.
• Driving is an essential aspect of this position.
• All other duties as assigned.

Bilingual Responsibilities, if hired as bilingual:

• Provide interpretation for non English-speaking EHS families and assist in translating documents.

Supervisory Responsibilities: N/A

Education and/or Experience: Bachelor's degree (BA or BS) required with preference in fields related to social services, family services or human services. Strong communication skills and familiarity with community agencies required. ERSEA and ChildPlus database experience preferred. Bilingual skills in Spanish or Karen preferred.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

• Bilingual Spanish or Karen preferred.
• Ability to be flexible and able to work on multiple projects or tasks simultaneously.
• Administrative skills to include utilization of standard office equipment, Microsoft Office and Excel, data entry, attention to detail and filing.
• Good communication skills both written and spoken and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.
• Demonstrate sensitivity to the service population's cultural and socioeconomic characteristics.

Other Qualifications: Must pass all applicable background checks. Must be able to pass medical examination and Tuberculosis test. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must be able to provide own transportation to recruit and complete applications and home visits.

Certificates, Licenses, Registrations: Obtain certification in First Aid, CPR and CPI within 6 months of hire.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms. The employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Working Conditions: While performing transportation duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.