Manager, Learning and Development

Manager, Learning and Development
San Mateo, CA (hybrid*)

Sony Interactive Entertainment is on a mission to empower our teams with pioneering AI skills and knowledge to unlock new possibilities in game development, player engagement, and operational efficiency. We are seeking a dynamic AI Learning & Development Program Manager to lead our efforts in building a comprehensive skills development program focused on AI.

Position Overview:

As the AI Learning & Development Program Manager, you will be responsible for designing and implementing a company-wide AI upskilling program. This role requires a forward-thinking individual who can collaborate with internal collaborators and external learning vendors to develop tailored learning paths for various individuals across the organization. Your work will ensure that our teams-ranging from engineers to creative professionals-are equipped with the skills they need to demonstrate AI in innovative ways. In addition to managing program delivery, you'll collaborate with various departments to embed AI-focused content into other learning initiatives. You will hire and lead a small, high-performing team of content developers and regional support staff.

Key Responsibilities:

• Create and implement a comprehensive AI upskilling strategy for the entire organization.
• Partner with selected learning vendors to design and curate AI learning paths that cater to various roles and personas within the company.
• Collaborate with internal partners, including engineering, studios, and operations teams, to embed AI learning content into other programs.
• Supervise the creation and maintenance of learning materials, including courses, workshops, and on-demand resources.
• Lead a team of content developers and regional support staff to ensure seamless program execution.
• Evaluate the effectiveness of AI learning initiatives and continuously refine the program to meet evolving business needs.
• Stay current with AI trends and advancements to keep learning materials relevant and impactful.
• Act as a leader with vision and consultant within the company on AI-related learning and development initiatives.

Qualifications:

• 6+ years of experience in Learning & Development, Talent Development, or a related field, with a focus on technology or AI programs preferred.
• Proven experience in designing and delivering large-scale learning programs in a fast-paced, global environment.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Demonstrated experience partnering with external learning vendors and internal teams to design customized learning paths.
• Strong leadership skills with experience managing and mentoring small teams.
• Ability to translate complex AI concepts into accessible learning materials for non-technical audiences.
• Excellent communication, collaboration, and advising skills.
• Passion for AI and its potential to transform industries, with a willingness to stay on the cutting edge of industry trends.
• Experience in the gaming industry or a solid understanding of gaming technologies and trends, is a plus!
• Familiarity with AI tools and platforms, such as machine learning, natural language processing, or generative AI applications, is a plus!

*PlayStation offers a global hybrid office/remote working model - Flex Modes - which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise.

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