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Operations Manager - Customs Brokerage - FTZ

GEODIS
vision insurance, 401(k)
United States, Tennessee, Lebanon
Nov 08, 2024
Description

Quality Assurance Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:



  • Monitors team productivity and assigns new accounts
  • Establishes new accounts, based upon review of POA's and completed client information
    sheets, etc.
  • Initiates and handles new client start up processes
  • Trains individuals within teams to take responsibility of new client accounts
  • Maintains customer relationships
  • Reviews daily reports to eliminate potential errors
  • Resolves problems, troubleshoots
  • Reviews and addresses accounting discrepancies
  • Manages FTZ operations to ensure compliance and accuracy
  • Establishes new FTZ accounts based upon service agreements
  • Initiates and handles FTZ start ups
  • Trains individuals within FTZ team to take FTZ responsibility
  • Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including
    bonds, initial site visits, background checks and ongoing security visits
  • Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set
    ups and fees, Annual Board Reports and special requests
  • Maintains FTZ SOPs and associated FTZ Manuals.
  • Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
  • Works closely with the Director Product Management-FTZ on all critical milestones including
    communications with CBP, Grantee, FTZ Board and client
  • Manages employees including interviewing, hiring, training, evaluation, and coaching
  • Ensures assigned work group members have recorded time and attendance
  • Oversees on-site technologies
  • Offers support to other stations as needed
  • Attends CCS industry related seminars, conferences, etc.


What you need:



  • Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent
    combination of education and experience
  • Customs Broker License preferred
  • Foreign Trade Zone experience preferred
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint


What you gain from joining our team:



  • Access wages early with the Rain financial wellness app.
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more!


Join our Team!



  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.


OR



  • Text DELIVER to 88300 to Apply1

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