Sr. Occupancy Assignment Specialist (Hybrid)

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting Faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's Faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and is No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the well-being of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good, breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Housing and Residence Life is passionate about the Georgia Tech residential student experience. With 97% of all first-year students choosing to live on campus, we create spaces and opportunities for Yellow Jackets to grow and connect from their first day of college through their graduate studies. We are proud to support our students personal development and academic endeavors while providing a safe and comfortable living environment.

Our department is a large and complex organization supporting over 8,700 on-campus residents among 49 traditional halls, suites, and apartments, some of which were constructed for the 1996 Summer Olympics. Our team of 200+ professional staff and 300+ student staff from six departments support residents directly and indirectly with their unique talents. We are housed within the Student Engagement and Well-Being division, that includes many student service offices.

Mission

Housing and Residence Life offers quality, safe, well-maintained residential facilities. We encourage, promote, and facilitate customer-focused programs and services that attract students to our facilities and Georgia Tech. We provide physical, programmatic, and technological systems to enhance the quality of life on campus, support the academic needs of resident students, and complement the academic goals of the institute.

The Senior Occupancy and Assignment Specialist supports managing and overseeing all housing assignment processes using the housing management software. This role includes managing bed space assignments for various student populations and overseeing roommate and room self-selection processes. The Senior Occupancy and Assignment Specialist is responsible for developing the assignment process timeline and assisting the team in addressing escalated inquiries and issues related to resident assignments and occupancy. Responsible for setting employee goals, assessing employee performance, providing feedback, and making pay recommendations.

• This position will interact on a consistent basis with Students, Parents, and Department staff.

• This position typically will advise and counsel: Students

Job Duty 1 -

Support the management and optimization of housing assignment systems, utilizing advanced technical skills to handle complex occupancy tasks, troubleshoot issues, and ensure accurate system performance.

Job Duty 2 -

Concentrate on critical occupancy aspects, including system maintenance, data accuracy, and resolving complex assignment challenges independently, ensuring efficient and reliable processes for all resident groups.

Job Duty 3 -

Act as a subject matter expert in handling and resolving complex occupancy issues, working independently to analyze problems, provide technical solutions, and streamline housing assignment processes with minimal oversight.

Job Duty 4 -

Analyze occupancy data and trends, providing detailed insights and actionable recommendations based on specialized expertise to improve the housing assignment system's efficiency, accuracy, and responsiveness.

Job Duty 5 -

Support the development and implementation of the annual assignment process timeline and ensure optimized occupancy management operations during implementation.

Job Duty 6 -

Perform other job-related duties as assigned.

Educational Requirements

Bachelor's Degree or an equivalent combination of education and experience

Required Experience

Four to six years of job-related experience

Pay Range: $23.02-$31.30/hr.

SKILLS

• This job requires advanced knowledge of administrative processes and customer service skills.
• Skills in oral and written communication are required
• Proficiency in Microsoft 360 computer applications
• Knowledge of StarRez Residential Management software is preferred

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is not a supervisory position.
This position does not have any financial responsibilities.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position does not require a security clearance.

Location: Atlanta, GA

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening