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Graduate School Receptionist - Temporary Employee

University of North Carolina Charlotte
United States, North Carolina, Charlotte
Oct 22, 2024
Graduate School Receptionist - Temporary Employee
Please see Special Instructions for more details.
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
  • Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
  • Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance
Position Information
General Information


Position Number STMP15
Working Title Graduate School Receptionist - Temporary Employee
Division Academic Affairs
Department Graduate School (Adm)
Work Unit Graduate School
Work Location Reese Building
Vacancy Open To All Candidates
Position Designation Non-Student Temporary
Employment Type Temporary - Full-time
Hours per week 40
Work Schedule
The Graduate School's office hours are Monday - Friday, 8:00am - 5:00pm.
Pay Rate $18.00
Minimum Experience/Education
Bachelors Degree from accredited University or 4 years of relevant experience
Departmental Preferred Experience, Skills, Training/Education:
Candidates must have strong oral and written communication skills; be enthusiastic, collaborative, and flexible. Ideal candidates would also have knowledge and experience with the graduate admissions process and excellent working knowledge of the graduate school and university websites.
Duties and Responsibilities
The Graduate School Receptionist is the first point of contact for our customers and must provide a high level of client/customer service. The position requires an ability to learn Graduate School policies, procedures, and processes, as well as a working knowledge of University resources for students. This position requires critical thinking and decision-making skills. Principle duties and responsibilities include:

  • Assist Customer Service Manager in answering phones and greeting customers.
  • Informs and educates students, faculty, and staff regarding Graduate School policies and procedures
  • Assist students with graduate application questions, including program and process deadlines.
  • Assist with Graduate School events, such as registration, compiling recruitment brochures or other event materials.
  • Update program fliers or other materials as needed.

Other Work/Responsibilities
Necessary Licenses or Certifications
Proposed Hire Date 12/13/2024
Expected Length of Assignment 11 months
Posting Open Date 10/21/2024
Posting Close Date 12/07/2024
Special Notes to Applicants
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan

  • Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
  • Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance


https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Posting Specific Questions

Required fields are indicated with an asterisk (*).




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

Applied = 0

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