Facilities Specialist II

Job Type:

With direction, the Facilities Specialist II provides support for the daily operations of the Facilities Services organization. Provides excellent customer service support through JIRA work order system as well as through daily interaction with customers and stakeholders. Completes daily work assignments and follows work processes as identified.

Duties

• Daily monitoring of activity in the Facilities work order system, to include entering, updating, and closing work orders

• Inspect office space daily and submit work orders to the landlord for issues

• Prepare workspaces for employees by inspecting, cleaning, reconfiguring as needed, hanging items on walls, moving bins, and performing other tasks as needed

• Inspect and restock common areas such as pantries, copy rooms and conference areas

• Work collaboratively with support staff across sites to develop, maintain and document processes

• Assist with setups for conferences and meetings

• Support transportation demand incentives

• Support the operations of flexible workspace and visitor services

• Escort vendors through space as needed

• Answers incoming calls and delivers exceptional customer service to meet client needs.

• Deliver large items, packages

• Collect department metrics

• Create, update, and maintain various spreadsheets and databases as needed

• Work collaboratively with support staff across sites to troubleshoot issues

• Other duties as assigned

Basic Qualifications

• PC computer knowledge and experience with Microsoft Word, PowerPoint, Outlook and Excel required

• Effective interpersonal and organizational skills required

• Excellent written and verbal communication skills required

Experience

One year of relevant experience required.2-3 years preferred

Education

High school diploma

Security Clearance

The ability to obtain and maintain a U.S. government security clearance is required.

Location

Santa Monica, CA

This position is 100% on site.

Salary Range $39,300-$57,200

RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity.This position is overtime eligible. Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.

Equal Opportunity Employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet