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Enrollment Services Specialist

The Pennsylvania State University
United States, Pennsylvania, Beaver
Dec 22, 2024
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Beaver seeks an Enrollment Services Specialist to provide support for current and prospective students regarding financial aid and admissions. Penn State Beaver is a residential Commonwealth campus of Penn State University, serving students from local, national, and international communities. The campus is committed to a diverse student body, cultural inclusiveness, and equitable experiences for all students. The successful candidate will: Serve as the point-of-contact for admissions and student aid questions Provide advice and guidance on the policies and procedures related to the admissions application and FAFSA Troubleshoot admissions and financial aid problems and assist with aid verifications Manage communications including phone, email, and mail Coordinate admissions and financial aid events Hire, train and manage student workers Order supplies, manage inventory and pay invoices POSITION REQUIREMENTS Experience with customer-relationship management (CRM) system, student information system, and the Free Application for Federal Student Aid is helpful. The successful candidate must possess: Strong communication skills The ability to explain complex instructions in an easy-to-understand manner Attention to detail and ability to multitask Commitment to teamwork Strong time-management and organizational skills EDUCATION AND EXPERIENCE This position requires an associate degree or higher plus 2 years of experience in a professional environment working with the public, or an equivalent combination of education and experience. The position also requires: PA State Police Criminal Background Check PA Child Abuse History Clearance Form Federal (FBI) Fingerprint Criminal Background Check This position requires that you operate a motor vehicle as a part of your job duties. A valid driver's license is required Fluency in Spanish Applications should include cover letter, resume, and three professional references. Review of applications will begin September 1 and will continue until a suitable candidate is found. Salary Structure - additional information on Penn State's job and salary structure. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines The salary range for this position, including all possible grades is: $42,100.00 - $61,000.00 Salary Structure - additional information on Penn State's job and salary structure. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines Monaca, PA