Pier Utility Attendant - City Cruises DC

Starting pay: $17.50/hr

City Cruises is seeking a Pier Utility Attendant for our Operation in Washington, DC.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The successful Pier Utility Attendant is responsible for overseeing food deliveries, managing inventory, and maintaining the cleanliness of the pier, boats, and surrounding areas. This role will collaborate closely with the Sales and F&B management teams to ensure boats are properly cleaned and prepared for client tours, providing an outstanding presentation of our boat products. The position also involves ensuring that equipment and supplies are well-maintained, and that safety and sanitation standards are strictly followed in both indoor and outdoor marine environments.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

Food & Supply Management:

• Receive, handle, and store all food and supplies, ensuring proper temperature control, documentation on frozen and refrigerated products, rotating perishable products, labeling, and dating specific items, and maintaining zoning as required.
• Confirm deliveries are complete and invoiced accurately. This includes returning unacceptable or incorrect products and communicating to the chef when an order is inaccurate or incomplete.
• Maintain a clean, safe, and sanitary galley, including all equipment and supplies. This involves daily general cleaning and weekly and monthly deep cleaning.
• Maintain inventory control of food deliveries, equipment, and other supplies.
• Entering data into specified programs as needed.

Boat and Pier Maintenance:

• Work closely with the Sales and F&B Director to assist with boat cleaning when boat tours are scheduled, ensuring that boats are thoroughly cleaned and presentable for clients viewing our boat products.
• Keep a clean and safe pier for both guest-facing and crew-facing spaces. This involves daily general cleaning.
• Ensure safety practices, policies, and procedures are followed.

General Responsibilities:

• Be prepared to begin work at the scheduled time.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Perform basic repairs on the vessel and problem-solve issues, requiring the ability to lift heavy objects and scale ladders.
• Provide internal and external guest care, upholding the values presented in our Safety and Service System
• Execute other duties as assigned by management.

Requirements & Qualifications:

• High school diploma or equivalent.
• At least one (1) year of experience in a restaurant or cleaning/maintenance role.
• Must be detail-oriented, self-motivated, and possess a strong service orientation.
• Basic computer skills and the ability to enter data into programs.
• Must be physically capable of lifting 50 pounds, climbing stairs and ladders, and maneuvering through confined areas.
• Must maintain a neat, clean, and well-groomed appearance.
• Must be available to work major holidays.
• Must acquire a TWIC card upon employment

Physical Demands & Work Environment:

• Ability to frequently bend, rotate, and reach.
• Must maintain static and dynamic standing balance.
• Majority of work is performed in an outdoor environment with exposure to varying temperatures and weather conditions.