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Housekeeping Supervisor

Omni Hotels & Resorts
United States, Virginia, Hot Springs
7696 Sam Snead Highway (Show on map)
Dec 20, 2024

Housekeeping Supervisor
Job Locations

US-VA-Hot Springs


Requisition ID
2024-115769

# of Openings
1

Category (Portal Searching)
Housekeeping



Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.



Job Description

To ensure that the cleaning and servicing of guestrooms meet the Omni standards.



Responsibilities

    Inspects the cleaning and servicing of guestrooms. Completes a minimum of two inspection forms for stayover or departure daily.
  • Assigns special assignments as directed by the Director of Housekeeping
  • Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed.
  • Walk pick up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator.
  • Reports on any repairs or discrepancies in guest rooms. Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms.
  • Ensures that all GRA's have appropriate supplies and linens.
  • Ensure line-level staff are in proper uniform and are abiding by the grooming policy.
  • Assists in the cleaning of guest rooms when necessary.
  • Ensures that the GRA's housekeeping cart is neat and well organized.
  • Ensures that linen closets on guest room floors are in good condition.
  • Walk section by end of day to make sure hallways are clear of trash and linen
  • And any other task assigned by management


Qualifications

  • Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.
  • Ability to maintain 4-Diamond level cleanliness standards.

  • Ability to work with management on special projects.

  • Strong attention to detail with a sense of urgency as required.

  • Property Management System such as OPERA experience is a plus!
  • Bilingual is a plus!
  • Must be able to lift a minimum of 50 lbs.

  • Must be able to push or pull a minimum of 75 lbs.

  • Must be able to communicate via radio and phone as needed.

  • Ability to work all shifts with open availability, including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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