Director IHFS Program, Des Moines

• Provides and reviews necessary communication and documentation for families, agencies, courts, and interested parties to discuss family progress in meeting service plan goals.
• Coordinates, guides, approves, and monitors family assessment and service plans; provides for regular review and updating of service plans.
• Supervises, administers, monitors, and evaluates established intervention procedures for the program and develops new approaches for intervention as needed.
• Provides direction for all case closure decisions.
• Ensures appropriate level of direct contact with families per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed.
• Follows reporting procedures established for IHFS and promotes safety through ongoing training and consultation.
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.

• Promotes a culture of professionalism through role modeling professional boundaries, and respect.
• Screens and hires direct program staff, and assumes responsibility for training staff. Provides and documents regular supervision and accompanies IHFS staff in field as needed.
• Administers financial planning, allocation, and disbursement of program budgets.
• Monitors performance of assigned personnel and reviews performance with individuals as per departmental guidelines; develops and monitors career path trajectories with particular emphasis on educational and experiential requirements necessary to assume the next level of program responsibility.
• Coordinates referral process and ensures program capacity is maintained at appropriate levels; works with referral sources and consumer groups to ensure appropriate referrals are made to the program.
• Solicits feedback from consumers of the program activities including agency personnel and family members; develops and installs effective data collection systems, provides appropriate data, supervises data gathering by others and analyzes data from a variety of sources.
• Establishes systems to predict and prevent potential problems and develops intervention strategies.

• Implements and ensures compliance with all contractual, regulatory, program, and accrediting body standards.
• Manages program occupancy, staff turnover, and other program variables that have a financial impact.
• Reviews individual staff data to ensure that program guidelines are being followed, and used the data to improve efficiencies and outcomes.
• Monitors program budget to maintain revenues and expenses within budgetary guidelines.
• Provides necessary documents and maintains certifications and licensures as required.
• Manages and monitors staff changes that may affect job status or program compliance.

• Ability to lead a team of associates and to supervise family intervention services, be knowledgeable of, and comply with, statutes and policies which affect target population.
• Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of the functions and services of the community organizations and related human services.
• Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
• Demonstrates decision making skills and competencies to work in crisis situations and the temperament to work with children and families experiencing crisis.
• Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
• Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
• Ability to communicate at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Computer skills in Microsoft Office.
• Strong knowledge of Boys Town model and fidelity of care.

• Master's degree in Human Services or a related field required.
• Minimum 3 years of experience working with children and families including management and supervisory experience required.
• Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• On-call (continuously or rotationally) to provide support required.

• Experience working with children and families in community-based programs or Boys Town Programs preferred.

Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.