Associate Director of Sales

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

The position is responsible for selling, administration, and market planning, communications, and inventory management. Sales personnel development and training are also components of this position.

Essential Functions and Responsibilities

Administrative:

• Identify sources of group business to the hotel and establish solicitation programs to maximize group sales
• Participate in development of marketing plan and budget
• Assist with forecasting for 30/60/90-day reports
• Provide guidance to new and current sales staff, as requested by the Director of Sales/Marketing
• Properly maintain files and accounts
• In the absence of the Director of Marketing and Director of Sales, ADOS is responsible for the sales office operations

Selling:

• Develop and maintain national account base that produce significant revenue
• Implement sales action plan which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment
• Respond promptly to all inquiries and correspondence from customers, prospects and lead referrals
• Respect guideline of confidentiality and code of ethics in all company areas. Represent Loews Hotels in a professional manner at all times
• Respond promptly to requests by Director of Sales and Director of Marketing for reports and other assignments
• Execute sales trips to geographic markets assigned per year
• Achieve sales room night and revenue goals as specified in the goal setting process
• Develop working relationship with hotel department heads and operational areas
• Represent Loews Hotels in a professional manner at industry trade shows and meetings, as outlined in the marketing plan
• Follow up promptly on all assigned leads
• Be a primary liaison to the Loews National Sales Offices, third party meeting planners and Convention Bureau staff

Supportive Functions and Responsibilities

• Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels in a professional manner at all times.
• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Excellent communication skills oral and written
• Excellent networking, negotiation and presentation skills required
• Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations

Education:

• College degree preferred

Experience:

• Minimum 10 years hospitality sales experience