Working Title: Access Control Mechanic
Personnel Program Code: Professional & Support Staff
Department: Maintenance Services
Department Head: Christopher Pillen
Supervisor: Benjamin Kochevar
FLSA: Non Exempt
HEERA Code: All others, Not Confidential
Grade: Not Specified
Position(s) Directly Supervised (if applicable)
Level of Supervision Received
General Supervision - The incumbent develops procedures for performance of a variety of duties; or performs complex duties within established policy guidelines.
Position Custom Scope
Reporting to the Fire, Life, & Safety Supervisor in the Facilities Services Maintenance Department, the Access Control Mechanic performs journey-level access control and locksmith services throughout the University of California, Riverside campus. The Access Control Mechanic is responsible for installing, programming, troubleshooting, repairing, maintaining, inspecting, and monitoring various access systems and stand-alone networks. Additionally, the Access Control Mechanic coordinates and communicates with campus customers to understand their needs and fulfill work order requests. Access control services may be performed indoors and outdoors throughout the campus. The Access Control Mechanic is relied upon to respond to emergencies after hours, on weekends, and holidays. This position works closely and coordinates with other skilled trades in preparing the campus' new builds for launch and occupancy.
Key Responsibilities
Description | % Time |
ACCESS CONTROL SYSTEMS: Installs, programs, troubleshoots, repairs and maintains a variety of networked access systems and stand-alone access systems, including: Hirsch systems, card-key systems, keypads, magnetic stripe readers, proximity readers, various biometric systems, elevator control systems, and ADA access systems. Monitors and maintains line and low-voltage supply systems, software and servers that support the access control systems; performs troubleshooting and programming to repair connectivity and operational issues. Activates and issues applicable cards, pins, codes, etc. to students, faculty and staff. Ensures proper credentials and/or necessary approvals are obtained in order to grant students, faculty and staff access types, keys, parking lot access, and safe access. Tracks and maintains records of access types, keys, parking lot access, and safe access with applicable user information; adds, deletes and/or updates information as needed. |
50 % |
LOCKSMITHING: Installs, modifies, repairs and replaces mechanical and electronic locking systems, including: hardwired, stand-alone, battery powered, door, cabinet, desk, cylindrical, mortise, deadbolt, mailbox locks, auxiliary locks, etc. Creates and maintains interchangeable cores A2 & A4 systems, as well as multi-level master key systems; cuts and issues keys. Re-keys locks as needed, cuts and re-issues keys to users. Installs, repairs and/or replaces building, door and mechanical hardware. Troubleshoots and repairs ADA/Auto doors. Resets sensors, pads, mats and beams, reprograms and/or calibrates door travel, speed and force. Repairs and/or replaces mechanical door closers. Adjusts closing speed, force and backcheck. Ensures proper credentials and/or necessary approvals are obtained in order to grant students, faculty and staff access to buildings, classrooms, labs, gates, etc. Tracks and maintains accurate key holder records; adds, deletes and/or updates information as needed. |
30 % |
COMMUNICATION AND CUSTOMER SERVICE: Serves as liaison with clients, relaying their needs and requirements to the appropriate department or supervisor. Maintains a positive attitude and communicates effectively with colleagues, supervisors, staff, faculty and students. Communicates and reports to a supervisor and/or staff regarding any potential issues, not limited to potential safety hazards (e.g. broken glass, regulated materials, damaged steps, excess water, fire, etc.), or liabilities during the day-to-day operations. Contacts Facilities Services teams, as necessary, when further action is required. Responds to customer complaints and requests for information. Works with customer and campus personnel to accurately define the nature of the problem, determine the appropriate course of action, make recommendations and follow up to ensure resolution has been effective. |
10 % |
SHOP SUPPORT: Maintains working knowledge of the proper and safe usage of access control and locksmithing equipment and maintenance skilled trade. Keeps track of shop materials/parts. Performs computer input within the work order system for recording of labor and materials used in work performed; maintains clear and accurate documentation of all inspections, testing and maintenance performed. Updates equipment documentation, specifications and drawings as needed. Cleans truck/shop and maintains organization of materials and tools; performs routine maintenance or coordinates for repair or replacement of tools and equipment, as required. Accounts for shop parts/supplies inventory and reports supply needs to be restocked. Consults with supervisor and/or lead for technical information, as needed. Interprets prints, schematics, wiring diagrams, flow charts and written descriptions of functions and project requirements. Supports maintenance projects and programmatic work assignments. Adheres to the scheduling and completion of work assignments through the work order system. Maintains accurate work order records and completes paperwork in a neat and timely manner. Defines and describes materials, tools and/or equipment, work methods and task sequences. Obtains materials and equipment, as required. Participates in safety and other trainings as required. Performs all job duties in adherence to all University and Departmental safety guidelines. |
10 % |
Education & Experience
Education Requirements
Degree | Requirement |
High school diploma or equivalent. |
Required |
Completion of a certified apprenticeship program. |
Preferred |
Experience Requirements
Experience | Requirement |
4 years of journey-level experience in one or more of the trades involving access control or locksmithing, and/or completion of a certified apprenticeship training; or an equivalent combination of education, training and experience. |
Required |
Experience with repair and troubleshooting electrical circuits with voltages up to 120 volts. |
Preferred |
Experience operating shop equipment and tools common to the skilled trade. |
Required |
Experience and ability to prioritize work orders, routine work, emergency requests and ability to choose the proper materials or equipment to accomplish work in the most expeditious and safe manner. |
Preferred |
Experience working with a diverse student, staff, faculty and visitor population and ability to provide exemplary customer service. |
Preferred |
Experience to review and create blueprints/drawings, and specifications for new construction and retrofit/renovation projects according to building code requirements. |
Preferred |
Licenses Requirements
License | Requirement |
Valid Driver License |
Required |
Certifications Requirements
Certification | Requirement |
Certificate of training in locksmithing and master keying from an accredited institution of locksmithing. |
Preferred |
Identiv Hirsch Velocity Certification. |
Preferred |
Educational Condition Requirements
Educational Condition | Requirement |
Knowledge, Skills & Abilities
Description | Requirement |
Knowledge of safe and proper procedures when hazardous materials are suspected. |
Required |
Ability to withstand frequent exposure to extreme temperature conditions up to 125 degrees F (boiler rooms, steam pits, outdoor weather, etc.). Able to work in confined and dusty spaces and wear respirator or other required safety gear. Able to work outdoors in extreme and inclement weather conditions ranging from high heat with humidity, to freezing, rainy, and windy conditions. Able to work around and be exposed to unpleasant sights and smells, dangerous and/or hazardous substances. Able to follow safety precautions and utilize appropriate safety devices, equipment and gear to safely perform duties with exposure to environmental requirements. |
Required |
Ability to work from ladders, scaffolds, man-lifts, and boom trucks or stages at varying heights of up to 25 feet above grade; able to lift up to 75 pounds; able to perform repetitive lifting, bending, stooping, climbing, kneeling, pushing, pulling and reaching. Able to lift, load, carry, move and manipulate various building materials; able to work in areas where noise levels may exceed 90 dB. Able to follow safe precautions and utilize appropriate safety devices, equipment and gear to safely perform physical requirements and duties. |
Required |
Ability to program, troubleshoot, and operate different types of access control systems and software with the ability to repair and/or correct connectivity and operational issues. |
Required |
Ability to effectively communicate and understand safety regulations and hazards. |
Required |
Ability to monitor and maintain surveillance systems and DVR systems to ensure proper functionality and recording with ability to pull video footage. |
Required |
Ability to follow verbal and written instructions. |
Required |
Skill in using and maintaining of electrical and mechanical tools, test equipment, key cutting equipment, materials, and locksmithing hardware (electronic and mechanical). |
Required |
Ability and willingness to work weekends and holidays, occasional scheduled and unscheduled overtime, emergency call-back, and a flexible schedule as needed. |
Required |
Ability to estimate time, methods and materials needed from construction documents. Ability to read and understanding documents such as complex technical procedures, work instructions, blue prints, plans, manuals, specifications, and diagrams. |
Required |
Ability to record information accurately as is necessary to perform the job responsibilities. |
Required |
Knowledge of ADA/Auto doors and related hardware. Ability to repair and/or replace mechanical door closers. Working knowledge of code requirements relating to building access and egress control devices. |
Required |
Ability to install, replace, repair, troubleshoot and maintain surveillance equipment such as IP cameras, analog cameras, and DVRs. Ability to clean and adjust equipment. |
Required |
Knowledge and ability to program, troubleshoot and operate different types of access control systems and software with ability to repair and/or correct connectivity and operational issues. |
Required |
Ability to install, modify, repair and replace mechanical and electronic locking systems. |
Required |
Ability to read, write and perform basic arithmetic calculations. |
Required |
Ability to work on, repair and troubleshoot electrical circuits with voltages up to 120 volts. |
Required |
Ability to communicate and work effectively with co-workers, supervisors, and the general public, and provide exceptional customer service. |
Required |
Knowledge and ability to install, modify, repair and replace a variety of networked access systems and stand-alone access systems. |
Required |
Ability to install, modify, repair and replace building, door and mechanical hardware. |
Required |
Ability to create and maintain interchangeable cores and multi-level master key systems, and cut keys; ability to re-core locks. |
Required |
Knowledge of safes with dial and electronic locks. |
Preferred |
Knowledge of UC/UCR policies and systems. |
Preferred |
Basic knowledge and technical skills with computer programs and applications (i.e. Microsoft Word, Excel, Design Cad 2, etc.). |
Preferred |
Special Requirements & Conditions
Special Requirements & Conditions | Requirement |
Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours). |
Required |
Overtime. |
Required |
Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles. |
Required |
Must wear University issued ID badge and uniform. |
Required |
Public Driving Record. |
Required |
Hired candidate must pass a background check prior to appointment start date. |
Required |
Environment
Working Environment
Items Used & Other Requirements
Items Used
- Drill motors, lock opening devices, door/lock jigs, key cutting machines, volt/Ohm meter, tone generator, punch-down tool, soldering iron, Ross cable tester, Safe Drill Rig.
- Personal Protective Equipment (PPE).
- Standard Office Equipment.
- Variety of hand and power tools, materials and equipment associated with mechanical and electrical locksmithing.
- University vehicles and carts.
- Two-way radio.
Physical Requirements
- Bend:Frequently
- Sit:Occasionally
- Squat:Occasionally
- Stand:Frequently
- Crawl:Occasionally
- Walk:Frequently
- Climb:Occasionally
Mental Requirements
- Read/Comprehend:Frequently
- Write:Occasionally
- Perform Calculations:Occasionally
- Communicate Orally:Frequently
- Reason & Analyze:Constantly
Environmental Requirements
- Is exposed to excessive noise:Yes
- Is around moving machinery:Yes
- Is exposed to marked changes in temperature and/or humidity:Yes
- Drives motorized equipment:Yes
- Works in confined quarters:Yes
- Dust:Yes
- Fumes:Yes
Critical Position
Is Critical Position: Yes
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