Credit and Collections Administrator

About Us:

Ballard Spahr is a renowned national law firm with 600 lawyers and more than 500 business professionals and paralegals across 15 offices in the United to States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.

We are seeking a highly professional Credit & Collections Administrator. The chosen individual will assist in determining new client creditworthiness, monitor client credit issues, follow up on outstanding accounts receivable, assist billing lawyers, and when authorized to do so, work directly with clients to expedite the collection of past due receivables.

The administrator will review outstanding accounts receivable to ensure lawyers are aware of their client's payment status; contact clients and determine the reason for past-due status and arrive at an acceptable resolution; review new clients and matters for creditworthiness and risk assessment; and ensure collection notes on file are accurate.

Your Role:

As a Credit and Collections Administrator within our Accounting and Financial Management Department, your responsibilities include but are not limited to:

• Monitor and Review Accounts Receivable: Regularly review outstanding accounts receivable to keep lawyers informed of their clients' payment statuses, ensuring prompt attention to overdue accounts.

• Client Outreach and Resolution: Contact clients with past-due balances to identify the reasons for the delay and propose acceptable payment resolutions while maintaining positive client relationships.

• Credit Risk Assessment: Evaluate the creditworthiness and risk profile of new clients and matters to mitigate financial exposure, applying thorough due diligence and risk management practices.

• Maintain Accurate Collection Records: Ensure collection notes and client payment histories are documented and updated, providing a clear audit trail and supporting effective collection strategies.

• Proficient in Microsoft Office, Excel, and Word: Utilize Excel for reporting, data analysis, and tracking receivables, and Word for generating professional communications and documentation.

What We're Looking For:

• Analytical and Communication Skills: Strong analytical abilities with excellent verbal and written communication.

• Interpersonal Skills: Skilled at building relationships and effectively interacting with lawyers, staff, and clients.

• Self-Starter and Team Player: Independent learner who thrives in collaborative environments.

• Confidentiality: Proven ability to handle sensitive information with discretion.

• Multitasking and Time Management: Capable of prioritizing tasks and meeting deadlines under pressure without sacrificing accuracy.

Required Experience:

A bachelor's degree in Accounting, Finance or related field and equivalent experience or a minimum of three years of recent relevant work experience. Prior experience in legal or professional services environment preferred. Proficiency with Microsoft Office 2016, specifically Excel, Access, and Word, and comfortable with systems in general. Experience with 3E, Aderant, and Star Collect financial systems is preferred. The ability to work beyond standard work hours, particularly in peak seasons is required to perform the essential functions of this position.

Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. The salary range for this position is from $70,000 - $85,000 depending upon experience and location.

Ballard Spahr is committed to increasing diversity in the legal profession and to supporting the communities where we live and work. People from all backgrounds are valued and integrated into every part of the firm. Diverse candidates including women, people of color, members of the LGBTQIA+ community, veterans, and individuals with a disability are encouraged to apply.

The firm is not accepting resumes from search firms for this position.

Ballard Spahr is an equal opportunity employer committed to fostering a culturally diverse environment. The firm encourages applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.